Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riva Daining

Catawba,NC

Summary

Achievements include mentoring new social workers for professional growth and leading initiatives that significantly improved client outcomes through evidence-based practices. Experienced with overseeing social work teams and implementing community-focused programs. Knowledge of regulatory compliance and best practices ensures high standards of service delivery and operational excellence. Social work professional with strong leadership skills and deep understanding of best practices in client care. Proven ability to foster team collaboration, adapt to changing needs, and drive positive outcomes. Expertise in case management, conflict resolution, and community outreach. Known for reliability, empathy, and results-focused approach.

Overview

35
35
years of professional experience

Work History

Social Work Supervisor III

Iredell County Department of Social Services
02.2013 - Current
  • Supervised a team of up to 5 Social Work Assessors/investigators.
  • Mentor new social workers entering the field to promote professional growth and solidify foundational skills necessary for success.
  • Ensure compliance with North Carolina General Statues through documentation and daily communication.
  • Enhanced staff performance through regular supervision, training, and professional development opportunities.
  • Conducted thorough assessments of client needs, developing targeted interventions for maximum impact.
  • Promoted a strengths-based approach to empower clients and foster resilience in overcoming challenges.
  • Provided leadership, guidance and support to staff members.
  • Monitored program performance and outcomes for successful delivery of services to clients.

Social Worker III-Facilitator

Iredell County Department of Social Services
03.2008 - 02.2013
  • Provided clinical facilitation and support for local interagency meetings involving families and children receiving child protective services and/or foster care services.
  • Interviewed clients to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure resource allocation for clients.
  • De-escalated stressful situations with individuals to assist with crisis interventions.
  • Assisted with the development of safety planning, and both In-Home and Out-of Home family services agreements.
  • During this time I facilitated over 1,000 meetings for the Department.

Social Worker I,A&T

Iredell County Department of Social Services
05.2005 - 06.2014
  • To investigate and assess alleged reports of child abuse, neglect and dependency.
  • Conduct home visits to assess home environment.
  • Maintain ongoing face to face contact bi-weekly or more frequently as needed.
  • Establish safety planning to ensure minors are able to maintain current housing.
  • Provide resources and referrals which include, but not limited to substance abuse, domestic violence, sexual and physical assaults.
  • Draft and file court paperwork when court involvement is warranted.
  • At times it is necessary to remove children from unsafe living environments. When this occurs, locate immediate and safe placement for the minor(s).
  • Collaborated with case management or foster care to ensure smooth transition of services.

Foster Care Social Worker

Iredell County Department of Social Services
01.2003 - 05.2005
  • To provide foster care services to youth in the custody of Iredell County Department of Social Services.
  • To prepare court summaries, testify and adhere to all orders of the court.
  • To transport foster children to medical, mental health, and visitation appointments.
  • To ensure foster children have access to community resources and to ensure the safety and well-being of children.
  • To participate in multidisciplinary meetings to plan for the future of foster children.

Family and Children's Medicaid Leadworker

Iredell County Department of Social Services
09.1999 - 01.2003
  • Conduct second-party reviews of completed Medicaid applications, annual reviews and changes, for accuracy and adherence to policy guidelines.
  • Ensured timely completion of all submitted work.
  • Provide one-on-one training to caseworkers.
  • Assist with supervisory duties as requested.

Income Maintenance Caseworker-IMH

Iredell County Department of Social Services
05.1995 - 09.1999
  • This position was housed at Iredell Memorial Hospital.
  • To complete and process applications for Medicaid assistance for Family and Children's Medicaid, as well as Adult Medicaid.
  • To ensure budgets are completed correctly to ensure the proper provision of services.
  • To ensure accurate and timely completion of all applications.

Income Maintenance Caseworker

Iredell County Department of Social Services
10.1989 - 05.1995

To complete and process applications for AFDC, which is now known as Work First.

To manage a large caseload of diverse clients.

Ensure case files are maintain and organized.

To ensure all applications are accurate and timely.

Education

Bachelor of Social Work - Social Work

Appalachian State University
Boone, NC
05.2011

Associate of Applied Science - Criminal Justice

Mitchell Community College
Statesville, NC
08.1989

Skills

    Child Welfare

    Attention to Detail

    Conflict Resolution

    Organizational Skills

    Staff Supervision

    Written Communication

Timeline

Social Work Supervisor III

Iredell County Department of Social Services
02.2013 - Current

Social Worker III-Facilitator

Iredell County Department of Social Services
03.2008 - 02.2013

Social Worker I,A&T

Iredell County Department of Social Services
05.2005 - 06.2014

Foster Care Social Worker

Iredell County Department of Social Services
01.2003 - 05.2005

Family and Children's Medicaid Leadworker

Iredell County Department of Social Services
09.1999 - 01.2003

Income Maintenance Caseworker-IMH

Iredell County Department of Social Services
05.1995 - 09.1999

Income Maintenance Caseworker

Iredell County Department of Social Services
10.1989 - 05.1995

Bachelor of Social Work - Social Work

Appalachian State University

Associate of Applied Science - Criminal Justice

Mitchell Community College
Riva Daining