Dynamic Patient Benefits Coordinator at Cherokee Nation with expertise in data analysis and benefit coordination. Proven track record in enhancing patient resource utilization and ensuring compliance with healthcare regulations. Skilled in report generation and fostering strong customer relationships, driving continuous improvement in application processing and documentation accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Benefits Coordinator
Cherokee Nation
Tahlequah
06.2024 - Current
Produced detailed reports and data models to help clients pick optimal plans.
Developed strategies to maximize the utilization of available resources by patients.
Conducted research to identify available benefit programs and services.
Checked accuracy and completeness of benefits applications and documents.
Participated in training sessions aimed at enhancing knowledge about various aspects of healthcare law, regulations, and reimbursement systems.
Monitored patient accounts for accuracy and completeness of documentation.
Assisted patients in completing applications for benefits.
Submitted paperwork to government agencies on behalf of patients.
Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
CEO
Boys & Girls Clubs of Adair County Schools
Stilwell
09.2022 - 02.2024
Implemented technological solutions designed to improve operational effectiveness.
Executed on-time, under-budget project management to adhere to project road map.
Represented the organization at conferences, events, and networking activities as needed.
Recruited, trained, mentored, and managed employees at all levels within the organization.
Hired, trained, and mentored staff members to maximize productivity.
Established policies and procedures that promoted an ethical work environment.
Directed long-term research initiatives to identify new markets for growth opportunities.
Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.