Summary
Overview
Work History
Education
Skills
Timeline
Generic

Riva Perez

Buda,TX

Summary

Compassionate Community Health Worker with 9 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.

Effective at developing classes and materials to educate community members on chronic disease management and health improvement strategies. Versed in available resources with skill in supporting individuals navigating healthcare programs. Positive, upbeat and friendly with good relationship-building and conflict resolution skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced medical assistant with over 9 years of experience in the medical field. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical position. Ready to help team achieve company goals.

Enthusiastic medical assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patient assistance and training in Compass. Motivated to learn, grow and excel in medical field.

Overview

10
10
years of professional experience

Work History

Community Health Worker/ Certified Medical Assistant

Central Health
04.2023 - Current
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.

Lead Medical Assistant/Community Health Worker

CommunityCare
05.2017 - Current
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Provided complex counseling and identified alternative resources for patient care.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Targeted specific community groups with wellness and disease management information.
  • Developed and implemented training classes to educate team members and community residents.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
  • Performed basic diagnostic procedures such as blood pressure screening, breast cancer screening or communicable disease screening.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Medical Assistant

Seton Total Health
10.2015 - 05.2017
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.

Certified Nursing Assistant

Brackenridge Hospital/ Seton Family Of Hospitals
05.2014 - 09.2016
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Education

Certification - Medical Assisting

Southern Careers Institute Inc
Austin, TX
05.2014

High School Diploma -

Jack C Hays High School
Buda, TX
05.2003

Skills

  • Medical assessment mastery
  • Chronic illness understanding
  • Supervisory experience
  • Community-based resources
  • Reasoning ability
  • Bilingual in English and Spanish
  • Public outreach
  • Schedule Coordination
  • Interpersonal Communication
  • Dependable and Responsible
  • Informational materials

Timeline

Community Health Worker/ Certified Medical Assistant

Central Health
04.2023 - Current

Lead Medical Assistant/Community Health Worker

CommunityCare
05.2017 - Current

Medical Assistant

Seton Total Health
10.2015 - 05.2017

Certified Nursing Assistant

Brackenridge Hospital/ Seton Family Of Hospitals
05.2014 - 09.2016

Certification - Medical Assisting

Southern Careers Institute Inc

High School Diploma -

Jack C Hays High School
Riva Perez