Rivaldo Serrano
Miami,FL
Summary
Dependable bilingual professional with experience in security, retail support, the healthcare field and customer service in fast-paced environments. Brings strong communication, problem-solving, multitasking, and organization skills, with a proven ability to support daily operations, assist customers, and help maintain safe, efficient workplaces.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restocker
Publix
05.2024 - 01.2026
- Restocked shelves efficiently to ensure optimal product availability.
- Assisted in inventory management by tracking stock levels and replenishing as needed.
- Collaborated with team members to maintain organized storage areas for easy access.
- Utilized equipment such as pallet jacks and forklifts to transport products safely.
Warehouse Worker
01.2024 - 01.2026
- Operated warehouse equipment efficiently to ensure timely order fulfillment.
- Assisted in inventory management, maintaining accurate stock levels and organization.
- Followed safety protocols diligently to maintain a secure work environment.
- Collaborated with team members to streamline shipping and receiving processes.
- Trained new staff on operational procedures and safety guidelines effectively.
Security Guard
Ross Dress For Less
Hialeah, FL
01.2022 - 11.2025
- Monitored store areas to support a safe environment for customers and staff.
- Responded to security concerns and followed procedures to address incidents calmly.
- Assisted customers with questions while maintaining awareness in a busy retail setting.
- Observed activity closely and communicated concerns to support store operations.
- Maintained focus in a fast-paced environment while handling multiple priorities.
Education
Associate Degree in Nursing - Nursing
Keiser University
Miami, FL08.2026
High school diploma -
American Senior High School
Miami Gardens, FL08.2020
Skills
- Security
- Multitasking
- Time management
- Communication
- Organization
- Problem-solving
- Vitals monitoring
- Task prioritization
- Patient assessments
- Patient monitoring
- Infection control standards
- Clinical judgment
- Medication administration
Certification
- BLS Certification
- ACLS Certification (04/26-03/28)
- PALS Certification (04/26-03/28)
Languages
English - Fluent
Spanish - Fluent
Timeline
Restocker
Publix
05.2024 - 01.2026
Warehouse Worker
01.2024 - 01.2026
Security Guard
Ross Dress For Less
01.2022 - 11.2025
Associate Degree in Nursing - Nursing
Keiser University
High school diploma -
American Senior High School
CLINICAL AND MEDICAL EXPERIENCE
Intermediate Care HCA Kendall 180 hours
General Med/Surg Baptist + South Miami Hopsital 112.5 hours
Labor & Delivery Baptist + Homestead Hospital 67.5 hours
Postpartum/L&D HCA Kendall Hospital 67.5 hours
Ortho/Spine Jackson Memorial Hospital 135 hours
Cardiology HCA Mercy Hospital 135 hours
ICU Burn Trauma HCA Kendall Hospital 135 hours
CCU HCA Kendall Hospital 135 hours
Pediatrics Nickalus Children's Hospital 135 hours