Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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RIVER BENJAMIN

Phoenix

Summary

I am motivated by my outgoing, sociable nature, as well as an unwavering drive. I actively seek opportunities to excel in collaborative environments, contributing to the team, and making a meaningful difference. I am a big people person; I thrive in group settings. I love working locally in the community, with one-on-one customer interaction!

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe's
Phoenix
08.2023 - Current
  • I am one of four in-store artists! Meaning any signs you see, or big boards/murals in the store, have probably been made by me!
  • I am in charge of writing a section's order, which requires a lot of attention to detail and organization.
  • Train new employees in all positions to assist during busy periods.
  • My role involves maintaining a customer-friendly shopping environment by stocking shelves, managing inventory, and ensuring store cleanliness.
  • My adaptability, attention to detail, and dedication to exceeding expectations contributed to the store's reputation for quality and service.

Barista

Gold Bar Espresso
Tempe, Arizona
07.2024 - Current
  • Maintained cleanliness and organization of coffee equipment and service areas.
  • Assisted customers with menu selections and provided exceptional service experience.
  • Operated cash register, processed payments, and managed daily cash handling.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Barista

Froth Coffee Roasters
Phoenix
09.2023 - 05.2024
  • Helped support team goals by assisting with cleaning tasks and customer needs
  • Welcomed customers with a positive outgoing attitude.
  • Created a welcoming atmosphere by promptly greeting customers, addressing needs, and really making sure the customer is having the best experience so that they will come back again!
  • Prepared beverages with speed, accuracy, and efficiency.
  • Suggested food and pastry items to complement beverage orders.
  • Fulfilled orders to exact customer specifications for optimum satisfaction.

Barista

Lola
Phoenix
08.2022 - 08.2023
  • I demonstrated cash register operation skills, ensuring precision and efficiency, which notably reduced errors and customer complaints.
  • I exhibited a strong ability to adapt to a diverse range of customer needs and preferences, resulting in heightened customer satisfaction.
  • Furthermore, I played a key role in enhancing business performance by introducing new specialty menu items, contributing to a significant increase in sales.
  • My dedication to delivering exceptional service at Lola fostered a loyal customer base, with many returning daily due to the consistently high-quality experiences I provided.
  • I also fostered a very friendly work environment for my coworkers, planning events for us outside of work.

Barista

Starbucks
Phoenix
01.2022 - 01.2023
  • I excelled in providing top-tier customer service, expertly crafting diverse beverages, and upholding rigorous cleanliness and quality standards.
  • I have a strong background in cash handling, effective teamwork, and a commitment to the brand's known excellence.
  • My experience goes beyond inventory management, problem-solving, and leadership training roles.
  • I consistently met or exceeded expectations.

Education

Bachelor - Liberal Arts

Arizona State University
Phoenix
05.2024

Associate of Applied Science - Diagnostic Medical Sonography

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ

Skills

  • Critical thinking
  • Leadership
  • Customer service
  • Cash handling
  • Communications
  • Customer satisfaction
  • Ordering procedures
  • Community
  • Inventory management
  • Customer service
  • Employee training

Languages

  • English, Native
  • Spanish, Intermediate
  • Sign Language, Intermediate

Languages

Spanish
Professional
sign language
Limited

Timeline

Barista

Gold Bar Espresso
07.2024 - Current

Barista

Froth Coffee Roasters
09.2023 - 05.2024

Crew Member

Trader Joe's
08.2023 - Current

Barista

Lola
08.2022 - 08.2023

Barista

Starbucks
01.2022 - 01.2023

Bachelor - Liberal Arts

Arizona State University

Associate of Applied Science - Diagnostic Medical Sonography

Maricopa Community Colleges, Gateway Community College

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