Summary
Overview
Work History
Skills
Timeline
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River Chapman

Auburn,Georgia

Summary

A quick learner with the ability to adapt to new instructions and establish conducive relationships with peers and coworkers in any environment. Possessing a solid foundation of skills required to effectively conduct day-to-day operations. Confident in cash register tending, customer service, organization, memorizing item availability, pricing & merchandising. Experience in safe food handling. Efficiently work with or without supervision. Always early, in terms of personal time management. Consistently complete my assignments and tasks with time to spare assisting coworkers. A dependable asset for ensuring the smooth and efficient functioning of a business. Always interested and committed to growth of my position. Coming from a multicultural background, effortlessly building harmonious and productive relationships with colleagues and customers from diverse backgrounds.

Overview

4
4
years of professional experience

Work History

Team Member

Rockys Pizza Italian Rest
04.2024 - 09.2024
  • Kept work areas clean, organized, and safe to promote efficiency, team safety, and uphold management guidelines to reflect positive ratings from anyone entering the restaurant.
  • Learned all required tasks within days to maximize performance, from cooking to cleaning duties.
  • Contributed to team success by completing tasks quickly and accurately.
  • On time or early on scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated the register to process card payments and collect cash payments for order totals.
  • Executed the preparation of food items, such as pizzas, garlic knots, sandwiches, desserts, etc., whether alone or collaborating with coworkers.
  • Prepped ingredients such as dough, chopped vegetables, and refilled toppings.
  • Trash and recyclable disposal.
  • Essential in the success of the restaurant on peak days when fairs and festivals took place.
  • Essential member in renovating the complete facility; steam-cleaned floors, assisted in cleaning air ducts, deep-cleaned cooking utensils, tools, and appliances. Integrated old store appliances and materials into the renovated establishment.

Restaurant Team Member

Burger King
02.2022 - 05.2023
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Consistently maintained performance levels under tight deadlines.
  • Coordinated with team members to optimize storage solutions.
  • Worked front counter, drive-thru and other areas.
  • Experience operating an industrial fryer.
  • Experience as a line cook.
  • Experience packaging orders under a time limit.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.

Retail Sales Associate

Journeys
06.2020 - 04.2021
  • Utilized unique personal style to invite customers to ask informed questions, reassuring confidence in fashion selections.
  • Greeted customers, and assisted with product questions, selections, and purchases.
  • Created great customer experiences through energetic customer service, and proactive engagement.
  • Helped customers locate items and join reward programs.
  • Processed cash or card payments to complete sales, met sales goals, and frequently exceeded targets by taking advantage of upselling opportunities.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Supported customer needs in fit and function, assisting with sizing requirements and fit options.
  • Compared similar brands and styles to help customers make informed buying decisions.
  • Reviewed inventory to locate customer sizes in requested styles, and retrieved sizing options to achieve a perfect fit.
  • Maintained a clean and organized sales floor environment, enhancing the overall shopping experience for customers.
  • Organized and restocked stockroom aisles to maintain product accessibility and a positive, neat appearance.
  • Stocked and organized merchandise on the sales floor.
  • Received and unpackaged shipment from sibling stores.
  • Janitorial duties included: vacuuming, sweeping, mopping, condensing/disposing of recyclables & trash, and sanitizing/polishing chairs & surfaces.

Skills

  • Customer Service
  • Customer engagement
  • Providing solutions to upset customers
  • Cash Handling
  • Problem Solving
  • Inventory Management
  • Communication
  • Store Preparation
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Attention to detail
  • Disinfected workspaces, mixing amino acids and degreasing solutions
  • Ability to work at a fast pace
  • Flexible schedule
  • Safety awareness
  • Learning agility
  • Store opening and closing
  • Leadership qualities
  • Workplace safety
  • Creativity and innovation

Timeline

Team Member

Rockys Pizza Italian Rest
04.2024 - 09.2024

Restaurant Team Member

Burger King
02.2022 - 05.2023

Retail Sales Associate

Journeys
06.2020 - 04.2021

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River Chapman