River Clark
Novato,CA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. An adaptable and transformational leader with the ability to work independently, create effective presentations, and develop opportunities that further establish organizational goals.
Overview
10
10
years of professional experience
Work History
Sales Director
Surface Experts San Francisco North
10.2024 - Current
- Generate new business opportunities in the San Francisco region by implementing effective cold calling, professional networking, and direct marketing strategies.
- Enhance customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
- Foster a culture of continuous improvement within the sales department.
- Maintain daily operations including overseeing work orders, invoices, phone and foot traffic, expenses, and schedules.
Studio Manager
StretchLab Greenbrae
01.2024 - 10.2024
- Achieved the #1 ranking internationally as a General Manager within a Entrepreneur Franchise 500 company.
- Contributed to achieving a monthly revenue goal of $90,000 by implementing strategic initiatives and optimizing processes.
- Process bi-weekly payroll and maintain employee time records including edits, corrections and adjustments.
- Expanded the studio's client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Coordinate daily studio operations, including scheduling, staff management, and customer service.
- Supervise studio staff to ensure timely, accurate, and high-quality task completion.
- Utilize scheduling software to organize and prioritize client appointments, maintaining clear communication and minimizing conflicts.
- Manage budgets and financial reports, ensuring fiscal responsibility and profitability.
Studio Manager
Club Pilates East Long Beach
09.2018 - 01.2024
- Placed top 5 Studio Managers within the franchise.
- Played a key role in helping the company achieve and exceed its goal of closing over $120,000 in monthly revenue.
- Provided loyal customer service that allowed me to put myself in customers' shoes and cultivate high-value experiences.
- Recruited, trained & developed a high-performing, customer-focused team from scratch.
- Produced weekly and monthly reporting to provide analysis of progress made and give insight on areas of opportunity to improve workflow and sales cycle.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Grew member base from 600 to over 1,000 clients in less than 12 months, while leading the company through the COVID-19 pandemic.
- Identified a more accurate target base for private training & grew revenue by 15% between 2022 and 2023.
Studio Manager/Yoga Instructor
HARD Yoga
01.2018 - 09.2018
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
- Coordinated community events to market business and attract new clientele.
- Conducted beginner and intermediate Vinyasa Flow Yoga classes.
Administrative Assistant/Payroll
UFC GYM
08.2017 - 12.2017
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Assisted Fitness Director with both internal and external audits relating to processing of payroll and employee performance.
- Answered and directed phone calls, organized and scheduled appointments, ordered office supplies, and provided general support to visitors and clients.
Paralegal/Bookkeeper
Jason P. Wegis Accountancy
04.2016 - 12.2016
- Conducted detailed client intakes and entered information into company database.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
Legal Assistant
TEC Enterprises
01.2015 - 04.2016
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Provided administrative support to lawyers and enhanced office effectiveness.
- Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
- Directed incoming calls, placed outgoing calls, returned voicemails and monitored company email.
Education
Certification - Real Estate
Aceable Agent
Online 03-2025
Certification - Flexologist
StretchLab
2024
Yoga Therapy And Teacher Training
HARD Yoga
Huntington Beach2018
Theater Arts
Eugene Lang College of Liberal Arts
New York, NY2014
Music Performance
Berklee College of Music
Boston, MA2012
Skills
- Social Media
- Google Calendar
- Scheduling Coordination
- Administration & Reporting
- Microsoft Applications
- Revenue Development
- Employee Coaching and Mentoring
- Critical Thinking
- CPR
- Medical Terminology
- Client Rapport-Building
- Project Oversight
- Managing Operations & Efficiency
- Performance Tracking & Evaluations
- Multi-tasking & Organization
- Inventory Management
- Customer Service & Creativity
- Attention To Detail & Empathy
- Employee Coaching & Motivation
- Conflict Resolution
- Revenue Generation
Timeline
Sales Director
Surface Experts San Francisco North
10.2024 - Current
Studio Manager
StretchLab Greenbrae
01.2024 - 10.2024
Studio Manager
Club Pilates East Long Beach
09.2018 - 01.2024
Studio Manager/Yoga Instructor
HARD Yoga
01.2018 - 09.2018
Administrative Assistant/Payroll
UFC GYM
08.2017 - 12.2017
Paralegal/Bookkeeper
Jason P. Wegis Accountancy
04.2016 - 12.2016
Legal Assistant
TEC Enterprises
01.2015 - 04.2016
Certification - Real Estate
Aceable Agent
Certification - Flexologist
StretchLab
Yoga Therapy And Teacher Training
HARD Yoga
Theater Arts
Eugene Lang College of Liberal Arts
Music Performance
Berklee College of Music
References
Krystal Smith
Infection Preventionist
Los Angeles County Department of Public Health
(910) 658-3771
Bethany Price
Communications and Outreach Coordinator
CSULB College of the Arts
(562) 985-4326
Susan P Gavigan
Attorney & Adjunct Faculty USC
(951) 317-8992
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