River Freind
Leeds,AL
Summary
Upbeat, customer-focused employee with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Excel at communication, problem-solving, and being adaptable to the situation presented.
Overview
4
4
years of professional experience
Work History
Part Time Sales Associate
ALO
07.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Golf Sales Associate
Golf Galaxy
06.2024 - Current
- Assist in fitting customers for equipment, and work on their equipment to maximize their performance.
- Developed strong relationships with vendors to secure advantageous deals on bulk orders or exclusive merchandise options.
- Maintain the cleanliness of the sales floor and backroom areas.
- Maintained up-to-date knowledge on industry trends, equipment offerings, and golf course information for effective customer consultations.
- Provided exceptional service to high-profile clients, resulting in increased loyalty and repeat business.
Intern
Steam Logistics
05.2024 - 08.2024
- Responsible of keeping track of freight sales, and calling drivers to make sure they were making it to the place of sale safely and on time.
- Worked on sheets for cold calls that would help gain more clientele.
- Wrote reports for management to help summarize performance during the period.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Educator
Lululemon
12.2022 - 08.2023
- Responsible for keeping the flow smooth around the store. I would interact with customers to make sure they feel welcomed.
- Kept the floor organized while also making sure customers are finding everything they need.
- Provide every customer with a memorable experience, so they would recommend shopping with us, and want to come back.
- Experience at point of sale and back of house, which are key components to helping the store run smoothly.
Sales Associate
Mountain High Outfitters
07.2021 - 11.2022
- I worked here for a year, I was responsible for helping costumers and memorizing the products we sold. I worked majority in the shoes section and sold the most shoes in the company in the summer of 2022.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Arts - General Studies
Shelton State Community College
Tuscaloosa, AL05.2025
High School Education -
Leeds High School
Leeds, AL05.2023
Associate of Science - Accounting
University of Alabama At Birmingham
Birmingham, AL05-2027
Skills
- Good team worker, good communicator, time management, leadership experience, quick learner, good memorization, customer service, flexible, goal-oriented mindset, problem solver, Active listening, Client relationship building
Timeline
Part Time Sales Associate
ALO
07.2025 - Current
Golf Sales Associate
Golf Galaxy
06.2024 - Current
Intern
Steam Logistics
05.2024 - 08.2024
Educator
Lululemon
12.2022 - 08.2023
Sales Associate
Mountain High Outfitters
07.2021 - 11.2022
High School Education -
Leeds High School
Associate of Arts - General Studies
Shelton State Community College
Associate of Science - Accounting
University of Alabama At Birmingham
Leadership
- Leeds High School Varsity Golf Captain from 2018-2023. I helped manage our practices, matches, and signed the team up for tournaments.
- Cross Country captain at Leeds High School for the 2023 season; assisted in creating better running practices and extra circular activities.
- Collegiate Golf career at Shelton State Community College. I was heavily involved with coaches on figuring out workout schedules and practice times weekly.
- Co head of the UAB Golf Club Team