- Surfing
- Volunteering
- Hiking
- Playing Sports
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Gym Workouts
- Investing and Trading Stocks
River Horner
Portland,OR
Summary
Dynamic customer service professional with a proven track record at Radio Cab, excelling in customer satisfaction and handling high-pressure situations. Demonstrated reliability and exceptional product knowledge while processing transactions and addressing customer needs. Committed to delivering quality results and fostering a welcoming environment that encourages repeat business.
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in any role.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Observ
02.2024 - 03.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Car Detailer
Radio Cab
07.2023 - 09.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Education
No Degree - Business Administration And Management
Clark College
Vancouver, WA06-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Product knowledge
- Inventory management
- Up-selling techniques
Interests
Timeline
Customer Service Cashier
Observ
02.2024 - 03.2025
Car Detailer
Radio Cab
07.2023 - 09.2024
No Degree - Business Administration And Management
Clark College
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