Summary
Overview
Work History
Education
Skills
Timeline
Generic

River Love

Springfield,MO

Summary

Experienced in asset protection with a focus on maintaining a secure shopping environment through proactive monitoring of customer behavior. Conducted thorough investigations into incidents, prepared detailed reports, and ensured compliance with relevant laws and regulations. Demonstrated effective problem-solving skills by analyzing data from CCTV and POS systems to identify patterns of theft. Collaborated with team members to implement security protocols that successfully deterred shoplifting and minimized cash discrepancies.

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.

Proficient at detaining shoplifters and employees with minimal altercations. Familiar with collaborating with local law enforcement agencies to provide evidence of theft or criminal activity and assist with investigations at businesses.

Adaptable professional skilled in investigation and loss prevention demonstrated over several years of industry experience. Advanced knowledge of criminal and civil law with history of building and maintaining productive partnerships with law enforcement specialists.

Overview

1
1
year of professional experience

Work History

Asset Protection Associate

Walmart
Springfield, Missouri
01.2024 - Current
  • Assisted customers with product information and inquiries.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
  • Maintained a positive shrink by deterring and detaining shoplifters and recovering stolen merchandise
  • Connecting and researching shoplifters who are unidentified through Wal-Mart's system
  • Cash shortages and overages research
  • Inventory prep through researching on-hands/sales floor quantities
  • Executed safety protocols to protect the store's assets.
  • Performed daily audits of cash registers and ensured accuracy of transactions.
  • Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
  • Monitored CCTV surveillance to detect suspicious activity.
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.

Education

Some College (No Degree) - IT Network Security

Ozarks Technical Community College
Springfield, MO

Skills

  • Verbal communication through de-esculation
  • Cash shortage and overage research
  • Identifying potential shoplifters and deterring them
  • Team leadership through team work
  • Incident reporting
  • Security protocols
  • Problem solving
  • Attention to detail
  • Team collaboration

Timeline

Asset Protection Associate

Walmart
01.2024 - Current

Some College (No Degree) - IT Network Security

Ozarks Technical Community College
River Love