Created and maintained an organized stockroom, regularly making changes to keep up with new merchandise. Prioritized easy access to all product, ensuring efficiency of flow between the sales floor and the stock room.
Lead the sales team with MOD segments, monitoring sales targets and KPIs of all team members. Assisted team members with adjustments to sales techniques and behaviors in the moment.
Became the #1 employee in personal sales for the store, despite being in a stock focused role.
Sales Lead
Journeys
06.2023 - 08.2023
Opened and closed store multiple days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained and supervised new employees to apply best practices in customer service and store operations.
Temp Office Assistant
Various
01.2023 - 05.2023
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Sorted documents and maintained organized filing process. Scanned documents and saved in database to keep records of essential organizational information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Cast Lead / Event Staff Supervisor
Thirteenthfloor
08.2022 - 11.2022
Managed a team of over 60 employees nightly, helped maintain proper event flow to a crowd of up to 1000 people.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Financial Controller (Americas) at Dr. Martens AirWair USA - $500 million RetailFinancial Controller (Americas) at Dr. Martens AirWair USA - $500 million Retail