River Marx
Owensboro,KY
Summary
Organized technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Non-Destructive Testing Field Supervisor
Integrity Testing and Inspection
10.2022 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
- Met with customers to resolve issues and build productive relationships.
- Planned and scheduled field activities according to set timelines and order of operations.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Facilitated collaboration between cross-functional teams to improve project outcomes and maintain a cohesive work environment.
Field Service Technician
Equipment Depot
10.2021 - 10.2022
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
Education
High School Diploma -
Apollo High School
Owensboro, KY05.2018
Skills
- Field Operations
- Schedule Coordination
- Operations Planning
- Task Delegation
- Quality Control
- Technical knowledge
- Project Management
- Subcontractor Management
- Logistics Management
- Work Order Review
- Environmental awareness
- Attention to Detail
- Multitasking and Organization
- Power Tools and Equipment
- Written/Verbal Communication
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Work Planning and Prioritization
- Heavy Lifting
- Repair services
Affiliations
- co-owner of the Creme Coffee house and bakery
- lifetime member of AWS
Timeline
Non-Destructive Testing Field Supervisor
Integrity Testing and Inspection
10.2022 - Current
Field Service Technician
Equipment Depot
10.2021 - 10.2022
High School Diploma -
Apollo High School
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