River Milne
Hubbard ,TX
Summary
Dynamic professional with a proven track record at Keith Ace Hardware, excelling in customer service and team leadership. Skilled in inventory management and problem-solving, I enhanced customer satisfaction and streamlined operations. My critical thinking abilities and hands-on approach fostered a collaborative environment, driving team performance and operational efficiency.
Overview
1
1
year of professional experience
Work History
Assembly Line Production Worker
Radke Machine & Tool
10.2024 - Current
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks on finished products to maintain high standards.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
- Completed durable assemblies and subassemblies with hand and power tools.
Assistant Manager
Keith Ace Hardware
10.2024 - 02.2025
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by tracking stock levels and assisting with reorder processes.
- Facilitated employee training, enhancing team performance and product knowledge.
- Resolved customer inquiries and issues, promoting positive shopping experiences and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, Texas, TX05-2027
Associates Degree in Business And Industry - General Academics
McLennan Community College
Waco, TX05-2026
Skills
- Critical thinking
- Problem-solving
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff management
- Employee scheduling
- Customer relationship management (CRM)
- Retail operations management
Timeline
Assembly Line Production Worker
Radke Machine & Tool
10.2024 - Current
Assistant Manager
Keith Ace Hardware
10.2024 - 02.2025
Bachelor of Science - Kinesiology
Tarleton State University
Associates Degree in Business And Industry - General Academics
McLennan Community College