River Warnock
Sherwood,AR
Summary
Upbeat operations manager with positive approach and rational method of thinking. Excellent communication skills paired with 6+ years of experience in manufacturing/supply chain/project operations management. Well versed in successfully managing projects, overseeing supply chain functions, and ensuring smooth operations. Experienced in creating customer satisfaction, revenue growth, employee retention, and cost reduction reports. Highly proficient in managing staffing levels, and implementing strategies to improve quality and productivity while mitigating defects. Expertise in developing schedules, updating procedures, addressing customer needs, and planning projects to achieve high satisfaction. Highly skilled in mentoring teams and building strong relationships with peers and clients.
Overview
7
7
years of professional experience
Work History
Senior Manager Contract Manufacuring
L'Oréal Cosmetics
10.2024 - Current
- Oversaw comprehensive production planning, financial management, and strategic direction for five domestic and international contractors, collectively generating over 5 million dollars in monthly output.
- Led cross-functional teams to streamline operations and enhance productivity in house and at subcontractors.
- In charge of all in house production for Essie/L'Oréal Nail products sold in the United States. NLR produces 2/3 of all Nail products sold in the US.
- Developed strategic initiatives to improve overall business performance in house and at subcontractors.
- Mentored junior managers, fostering professional growth and development.
- Analyzed market trends to inform strategic decision-making processes.
- Established key performance indicators to measure team success and accountability.
- Collaborated with stakeholders in house and at subcontractors to align operational goals with organizational strategy.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Senior Site Procurement Manager/Analyst II
Amazon
11.2023 - 09.2024
- Managed invoice and expenditure processes for 3 Amazon buildings, ensuring oversight of transactions totaling more than 2 million per month.
- Managed cross-functional coordination among departments like IT, Engineering, finance, and operations to ensure on-time completion of procurement processes and new projects.
- Monitored supplier performance in terms of quality, delivery and responsiveness to ensure compliance with contractual agreements.
- Provided guidance on sourcing decisions related to product specifications, materials selection and vendor selection criteria.
- Identified potential vendors and evaluated them according to price, quality, selection, service, support, availability, reliability and sustainability.
- Settled complex new and existing agreements or statements of work, requests for information and requests for proposals.
- Formulated and implemented annual purchasing plans and contracts, covering OEM, import, ingredients, materials and equipment.
Area Operations Manager II
Amazon
06.2023 - 10.2023
- Lead IB (OM proxy) for FHD with no other managers from June-October and was most successful shift consistently in regards to cost and Volume out of all 4 corners/shifts of IB while managing a workforce of up to 350 associates and 5 assistant managers.
- Exceptional success in developing talent. Eleven T1 to T3 promotions, one T1 to T4 promotion, and one T1 to T4 promotion from roster since becoming an AM. Conducted Mock interviews for each of these promotions.
- Implemented innovative strategies designed to increase efficiency while reducing costs.
- Managed daily operations of the entire department, including scheduling, training and supervision of personnel.
- Maintained accurate records of inventory levels, stock movement and purchasing activities.
- Planned and coordinated special projects related to area operations efficiency improvements.
- Collaborated with other departments to develop strategies that would improve overall organizational effectiveness.
- Provided technical expertise in developing new processes or products within the area operations team.
Area Operations Manager I
Amazon
08.2021 - 05.2023
- Chosen to work Donut/crossover shift (M-F) out of 8 tenured managers. Able to work with all AMs as well as OMs across the entire day shift scope while communicating insights/best practices from team to team to ensure operational excellence across multiple shifts.
- Apart of 2 IB building records while crossover/donut AM. TPH (cost) and volume
- Had the highest HC/span of control of direct reports in the entire Amazon network with up to 289 direct reports and 5 assistant managers.
- Roster of 200+ Associates consistently #1 highest rated ETI out of all rosters from November 2022-May 2023 While being 3-4x larger than all other IB rosters
- Top 10 SLI score (safety leadership index) in the building while roster was 4-5x larger than peers (250+ AAs on roster while average roster was 45 AAs for managers in building) Leadership index 98-100% satisfaction for 3 months in a row.
- Only Area Manager on front half days from February 2023-October 2023. Ran all of inbound through 5 assistant managers and saw an increase of 35% in Rates/production from February-April after moving to that shift.
- Reviewed staffing needs to ensure adequate coverage at all times.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Collaborated with other departments such as Human Resources, Learning, and non-inventory on initiatives related to operational duties.
Shift Supervisor
UPS
11.2020 - 01.2021
- Directed and supervised team in daily operations during the busiest season of year.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Team Supervisor
CleanScapes LLC
06.2020 - 08.2020
- Monitored team members' progress, provided feedback and guidance as needed.
- Organized daily work schedules and delegated tasks to ensure timely completion of projects.
- Evaluated individual team member's performance and provided constructive criticism when necessary.
- Conducted weekly meetings to discuss progress on assigned tasks and identify areas for improvement.
- Oversaw the adaption to different tasks on different properties.
- Managed customer service inquiries in a timely manner, ensuring satisfaction at all times.
- Created reports detailing the progress of each project and shared them with upper management.
- Provided training and support to new employees to ensure they understand their job responsibilities.
Stock Manager
E. Leigh’s
12.2018 - 12.2019
- Maintained accurate inventory records and monitored stock levels for 6 different locations spanning 3 states.
- Identified obsolete or slow moving stock items and initiated appropriate action plans.
- Developed strategies to maximize efficiency in order to reduce costs and increase profitability.
- Organized product shipments, ensuring timely delivery of goods.
- Conducted regular physical audits of warehouse products.
- Resolved discrepancies between actual inventories and computer-generated records.
Extra
HBO/NWA talent agency
06.2018 - 07.2018
- Was an extra for a few scenes in the HBO TV show 'True Detective' Season 3.
Education
Bachelor of Science - Management
University of Arkansas
Fayetteville, AR12.2019
Associates Degree - General Studies
Pulaski Technical College
North Little Rock, AR08.2015
Skills
- Project planning & management
- Workplace safety
- Outstanding Communication Skills
- Staffing/Department Oversight
- Schedule Management
- Budget/Data/Cost Analysis & control
- Inventory Management
- Business Forecasting
- Performance/process Improvements
- Inventory Tracking and Management
- Management training/mentoring
- Technical computer skills (Advanced Excel)
- Event/Presentation planning
- Customer and Vendor Relations
Affiliations
- Football- Chosen to be a captain of the NLRHS Football team in 2014. Went on to play Wide Receiver at the University of Arkansas in 2016 through 2018.
- Baseball- Chosen to be a captain of the NLRHS Baseball team in 2014. Went on to play college baseball at Delta State and then Crowder College between 2014 and 2015.
Timeline
Senior Manager Contract Manufacuring
L'Oréal Cosmetics
10.2024 - Current
Senior Site Procurement Manager/Analyst II
Amazon
11.2023 - 09.2024
Area Operations Manager II
Amazon
06.2023 - 10.2023
Area Operations Manager I
Amazon
08.2021 - 05.2023
Shift Supervisor
UPS
11.2020 - 01.2021
Team Supervisor
CleanScapes LLC
06.2020 - 08.2020
Stock Manager
E. Leigh’s
12.2018 - 12.2019
Extra
HBO/NWA talent agency
06.2018 - 07.2018
Associates Degree - General Studies
Pulaski Technical College
Bachelor of Science - Management
University of Arkansas
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