Rivera Alvarado Glendaliz
Orlando,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Food Service
OCPS
09.2022 - Current
- Prepared and served various food and drink items specifications in fast-paced environments.
Administrative Secretary
AR Maintenance Multiservices
02.2021 - Current
- Created, prepared quotes for clients, and delivered reports.
- Payroll payment
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Answered multi-line phone system, routing calls, delivering messages to staff.
Medical Office Assistant
Dr Jose L. Vera Miro, Cardiology
10.2006 - 06.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Perform an EKG study, weigh the patient, take blood pressure, Holter and pressure monitoring.
Education
High School Diploma -
Ramon J Davila
Coamo, PRAssociate of Arts - Medical Secretary
Ponce Paramedical College
Ponce, PRSkills
- Database Entry
- Office Supplies and Inventory
- Billing and Invoicing
- Organizing and Categorizing Data
- Payment Distribution
- Patient Services Management
- Office Reception
- Prescription Refills
- Database Administration
Timeline
Food Service
OCPS
09.2022 - Current
Administrative Secretary
AR Maintenance Multiservices
02.2021 - Current
Medical Office Assistant
Dr Jose L. Vera Miro, Cardiology
10.2006 - 06.2018
High School Diploma -
Ramon J Davila
Associate of Arts - Medical Secretary
Ponce Paramedical College