River Boudreaux

• Kept close line of communication with players across different channels (Steam, Discord, Twitter, etc.)
• Worked with Director of Marketing to execute social media campaigns to develop messages on community impact and initiatives
• Collaborated with Marketing Director and Community Engagement Team to track and measure success of engagement
• Built and maintained positive relationships with individual members of the Community
• Measured and regularly reported on community sentiment, wants, and needs
• Played key role in public messaging, policy creation, product ideation, and more by anticipating community needs and concerns and acting as their advocate
• Fielded Help Desk tickets, emails, and DMs to record and report any game bugs or general feedback
• Hosted internal play tests of games to entire company and attended
• Design meetings to give insight to direction of all games based on Community feedback and sentiment
• Hosted bi-weekly Dev Streams on Twitch
• Successfully helped launch two games for the studio (Stream Raiders, Nitro: Stream Racing)

Community Manager and Streamer Relations Manager (1/2020 – 7/2021)

• Created policies, procedures, and general guidelines for code of conduct in Discord server to make it a safe and welcoming place for all
• Built relationships with key influencers and content creators
• Monitored influencer content to ensure compliance with brand voice and guidelines
• Worked alongside Streamer Acquisition team to establish a regular cadence of touch points and outreach with content creators
• Cultivated and maintained professional partnerships with existing content creators within the Community
• Kept up-to-date with latest trends on social media and in the influencer community to provide recommendations for future campaigns
• Account Manager for 300+ streamers in company's Partner Program

• Liaison between designers, engineers, and production team to Discord and Telegram Communities for all games within the studio
• Provided community feedback to the Team for best practices and game improvements
• Developed and executed social media marketing strategies to grow and engage the community on various social media platforms for all studio games
• Monitored key metrics and analytics to measure effectiveness of social media content and campaigns
• Reported performance KPIs to reflect company's overall business goals
• Utilized tools to schedule, publish, and analyze results for content on all social media platforms
• Built relationships and collaborations with people in the industry
• Successfully helped launch two games for the studio (MLB Champions, Crypto Space Commander)

• Created original content for social media including but not limited to Instagram, Twitter, Facebook, and LinkedIn
• Responsible for generating leads to download the company's mobile app
• Designed and implements contests to help promote the company's mobile app

• Developed strategy with the Dev Team to create airdrops, bounties, and contests
• Managed and created original content for Facebook, Instagram, and LinkedIn pages
• Acted as a liaison representing the coin to investors, exchanges, and others within the community
• Moderated Reddit, BitcoinTalk, Telegram, and Discord
• Worked with the Team in Discord to welcome new members, answer questions, and direct Community members to the proper channels

• Worked independently on financial activities, such as profitability analysis, forecasting and trends of monthly financial reporting