Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

River Jane Valentine

Portland,OR

Summary

Skilled cannabis industry professional ready to lead and enhance retail operations. Experienced in inventory management, customer service, and product knowledge. Strong emphasis on team collaboration and adaptability to changing needs ensures reliable performance. Known for fostering positive environment and achieving results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lead Budtender

Floyd's Fine Cannabis
07.2024 - 11.2024
  • Provided expert product recommendations and exceptional customer service, driving satisfaction and repeat business.
  • Created social media content to promote products, deals, and events.
  • Stayed current on industry trends, offering informed advice to customers and management.
  • Assisted in inventory management and staff training, improving team performance.
  • Increased sales through upselling and clear product communication.
  • Maintained a clean, organized retail environment and ensured accurate cash handling.
  • Verified IDs and provided product information on medicinal and recreational uses.

Cook/Cidertender

Schilling Cider House
09.2023 - 04.2024
  • Maintained clean, safe kitchen, ensuring health and safety compliance.
  • Prepared and cooked meals efficiently, managing multiple orders during peak hours.
  • Worked collaboratively with team to streamline operations and improve service.
  • Managed inventory, ensured freshness, and rotated stock.
  • Plated dishes to restaurant standards, meeting quality and presentation requirements.
  • Communicated with servers to fulfill special orders.
  • Demonstrated strong knife skills and cooking techniques for consistent results.

Line Cook

Three Creeks Brewing
03.2023 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Bartender

504 Sports Bar
01.2023 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Line Cook

Venti's
07.2022 - 10.2022
  • Maintained clean, safe kitchen, ensuring health and safety compliance.
  • Prepared and cooked meals efficiently, managing multiple orders during peak hours.
  • Worked collaboratively with team to streamline operations and improve service.
  • Managed inventory, ensured freshness, and rotated stock.
  • Plated dishes to restaurant standards, meeting quality and presentation requirements.
  • Communicated with servers to fulfill special orders.
  • Demonstrated strong knife skills and cooking techniques for consistent results.

Cashier

Nancy Jo's
01.2019 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.

Business and Employment Specialist

Oregon Employment Department
08.2020 - 12.2020
  • Assisted claimants with the benefits process, resolving issues promptly.
  • Ensured compliance with federal and state regulations.
  • Streamlined information sharing across departments.
  • Maintained confidentiality and adhered to privacy guidelines.
  • Managed escalated claims and provided professional resolutions.
  • Audited claims for accuracy and corrective actions.
  • Prioritized claims to expedite approvals and meet deadlines.
  • Assisted with applications and eligibility reviews.

Caregiver

Senior Helpers
05.2020 - 08.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Cashier/Line Cook

McDonalds
03.2019 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained clean, safe kitchen, ensuring health and safety compliance.
  • Prepared and cooked meals efficiently, managing multiple orders during peak hours.
  • Worked collaboratively with team to streamline operations and improve service.
  • Managed inventory, ensured freshness, and rotated stock.
  • Communicated with servers to fulfill special orders.

Guest Service Representative

Black Butte Ranch
05.2018 - 08.2018
  • Managed reservations, check-ins/outs, and guest inquiries with efficiency.
  • Handled payments and maintained accurate cash procedures.
  • Resolved complaints, ensuring high customer satisfaction and loyalty.
  • Coordinated with housekeeping/maintenance for timely room readiness.
  • Maintained a clean, welcoming environment in lobby areas.
  • Provided local recommendations and VIP-level service.
  • Updated guest records, noting preferences for future stays.
  • Delivered exceptional service, upholding hotel policies.

Education

High School Diploma -

North Salem High School
Salem, OR
03-2019

Skills

  • Cash handling experience
  • Weighing products
  • THC & CBD products
  • Multitasking Abilities
  • Time management abilities
  • Adaptability
  • Customer Retention
  • Store maintenance
  • Upselling techniques
  • Product Promotion
  • Manage inventory
  • Display design

Certification

  • OLCC Marijuana Workers Permit - Current
  • OLCC Alcohol Servers Permit - Current

Timeline

Lead Budtender

Floyd's Fine Cannabis
07.2024 - 11.2024

Cook/Cidertender

Schilling Cider House
09.2023 - 04.2024

Line Cook

Three Creeks Brewing
03.2023 - 08.2023

Bartender

504 Sports Bar
01.2023 - 03.2023

Line Cook

Venti's
07.2022 - 10.2022

Business and Employment Specialist

Oregon Employment Department
08.2020 - 12.2020

Caregiver

Senior Helpers
05.2020 - 08.2020

Cashier/Line Cook

McDonalds
03.2019 - 04.2020

Cashier

Nancy Jo's
01.2019 - 01.2022

Guest Service Representative

Black Butte Ranch
05.2018 - 08.2018

High School Diploma -

North Salem High School

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