Summary
Overview
Work History
Skills
Certification
Volunteerism
Timeline
Generic

Riverlark Scott

Tucson,Arizona

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of clients and community members. Skilled at providing guidance, support and assistance. Strong collaborative and communication skills while providing a high level of client care.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

Addicted 2 Recovery
06.2023 - 01.2024
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.

Cafe Worker

Cafe 54
01.2023 - 04.2023
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Certified Recovery Support Specialist

AZDOC
06.2020 - 12.2022


  • Collaborated with clinical staff to develop individualized treatment plans using evidence-based practices tailored to each client''s specific needs.
  • Reduced substance abuse among program participants by implementing targeted prevention strategies.
  • Kept accurate and detailed records to track and document client progress.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.


Skills

  • CPR/AED
  • Conflict Resolution
  • MS Office
  • Client Needs Assessments
  • Organization and Multitasking
  • Progress Evaluations
  • Discharge Planning
  • Client Advocacy
  • Resource Management
  • Proficient in Kipu Client Management Software
  • Resource Management
  • Proficient in Kipu Client Management Software
  • Resource Management
  • Proficient in Kipu Client Management Software

Certification


  • Holistic Esthetician, Concentric Healing Institute- 2012
  • Certified Recovery Support Specialist, AZ Complete Health- 2020


Volunteerism


Wingspan Community Center- Hot Meals Coordinator 2008

Volunteer Advocate- Coachella Valley Free Clinic 2013

Tikkun Olam Project- Volunteer 2023

SAAF- Syringe Access Program Volunteer 2024

Timeline

Case Manager

Addicted 2 Recovery
06.2023 - 01.2024

Cafe Worker

Cafe 54
01.2023 - 04.2023

Certified Recovery Support Specialist

AZDOC
06.2020 - 12.2022

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Riverlark Scott