Riverra Jackson
Sr. Workforce Solutions Manager
Gretna,VA
Summary
Dynamic Integrated Workforce Solutions manager with a progressive career across diverse industries. Proven ability to design and lead recruitment initiatives for organizations in the for profit and non-profit segment. An insightful and creative individual with strengths in partnering with cross-functional business executives in order to strategize and plan people-management and staffing solutions. Known for developing talent, effectively managing people and identifying non- traditional solutions to staffing challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager, Frontline Recruitment
Sodexo
04.2022 - 11.2022
- Managed a team of senior recruiters who comprised inaugural team for centralized recruiting in North America
- Designed and implemented training collateral for new hiring initiative
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives with a focus on grassroots sourcing
- Supported management in developing and implementing workflows and processes to hire frontline employee
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
HR Staffing Manager
Sodexo
01.2020 - 04.2022
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding for new frontline employees across 15 locations.
- Elevated new business opportunities by participating in contingent staffing planning.
- Educated management on fair, equitable, and successful recruiting practices in order to prevent employee legal entanglements.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Currently involved in the development of forward-thinking initiatives to improve candidate pools for hard-to-fill trade positions.
- Worked as effective team member while contributing to local and network wide HR projects.
- Developed marketing strategies to generate candidate interest.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Served as representative in various civic and community functions to further enhance company image and develop additional candidate pipelines.
Talent Acquisition Manager
The Children's Guild
08.2018 - 06.2019
- Managed a team of Talent Acquisition Specialists.
- Plan and facilitate cost-effective events in order to improve ROI for organization.
- Reduced the number of temporary and contingent workers by increasing the number and quality of direct hires, resulting in overall cost savings of $823,000 annually.
- Developed tracking systems to ensure contingency requirements were met in a timely fashion.
- Responsible for entry level, senior level, and specialist hires.
- Established consistent language and methodology for talent discussions, development and succession.
- Optimized sourcing networks and used proactive methods to direct source candidates.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
Regional Recruiting Manager - Amazon Account
Integrity Staffing Solutions
10.2012 - 08.2018
- RPO support for Amazon NAFC
- Visited with regional locations to assess needs and develop methods to improve recruiting strategies.
- Lead and manage operations and recruiting efforts that support the Amazon.com account in the Northeast Region (MA, NJ, MD, GA, VA).
- Lead project teams for network wide project development.
- Ensure contingent staffing levels and hiring needs are met per the client's request.
- Develop teams and team members while driving accountability.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Managed hiring events to drive candidates to specific roles.
- Adhered to corporate branding requirements when filling positions.
- In partnership with client representatives, executed on-time, under-budget project management as it relates to new site launches.
Education
MBA - Human Resource Management
Liberty University
Lynchburg, VABBA - Business Administration
Averett University
Danville, VASkills
- Data Analysis
- Peak Planning
- Employee Relations
- Project Management
- Leadership
- Strategic planning
- Developing client strategies
- Workforce improvements
- Recruitment
- Continuous improvement
- Client Relations
- Human resources management
- Training and mentoring
- Candidate Tracking
- Interviewing Skills
Certification
- SPHR - Senior Professional Human Resources, HR Certification Institute
- Diversity, Equity and Inclusion in the Workplace Certificate - University of South Florida (USF) Corporate Training and Professional Education Training
- Certified Diversity Sourcing Professional
Timeline
Manager, Frontline Recruitment
Sodexo
04.2022 - 11.2022
HR Staffing Manager
Sodexo
01.2020 - 04.2022
Talent Acquisition Manager
The Children's Guild
08.2018 - 06.2019
Regional Recruiting Manager - Amazon Account
Integrity Staffing Solutions
10.2012 - 08.2018
MBA - Human Resource Management
Liberty University
BBA - Business Administration
Averett University