Rivka Aharoni
Tarzana,Ca
Summary
Organized Virtual Assistant - Remote Skills; Detail-oriented; excellent organizational and communication skills; able to meet deadlines on time or beforehand; exceptional problem-solving skills and solution driven; self-motivated and multi-tasked; typing skills 45-55 wpm; easy to train; skilled in data entry and working with customized software; strong interpersonal and customer service skills; light AP/AR; scheduling; estimate and invoice balancing
Overview
16
16
years of professional experience
Work History
Remote Virtual Assistant
A1-Restoration, NV
12.2015 - 04.2023
- Conferred with customers by telephone, chat or email to provide information.
- Completed business correspondence, transcription, and data entry.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
Office Manager
AGA Construction
01.2007 - 06.2010
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Laurel Springs High School
Ojai, CA06.2001
Associate of Applied Business - Telecommunications Management
DeVry University
West Hills, CACertification - Medical Coding And Billing
Udemy
Online12.2023
Certification - Life Coaching And Mindset Transformation
Rivka Malka School of Coaching And Transformation
Online2022
Certificate - Beginners, Intermediate And Advanced - Energy Healing
Israeli National Organization For Energy Healers
Online2021
Skills
- Computer Skills
- Google office, Microsoft Office, Social Media Savvy, Canva, Quickbooks and Acuity
- Scheduling
- Issue Research
- Database Maintenance
- Employee Communications
- Organizing and Categorizing Data
- Status Updates
- Maintenance Requests
- Customer Inquiries
Languages
Hebrew
Native or Bilingual
English
Native or Bilingual
Timeline
Remote Virtual Assistant
A1-Restoration, NV
12.2015 - 04.2023
Office Manager
AGA Construction
01.2007 - 06.2010
High School Diploma -
Laurel Springs High School
Associate of Applied Business - Telecommunications Management
DeVry University
Certification - Medical Coding And Billing
Udemy
Certification - Life Coaching And Mindset Transformation
Rivka Malka School of Coaching And Transformation
Certificate - Beginners, Intermediate And Advanced - Energy Healing
Israeli National Organization For Energy Healers