Rivky Perl
Spring Valley
Summary
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Overview
2
2
years of professional experience
Work History
Prior Authorization Coordinator
Mdbilling Solutions
09.2024 - Current
- Conducted thorough investigations into insurance claims to determine coverage eligibility and appropriate compensation amounts.
- Provided exceptional customer service during difficult situations, displaying empathy while explaining complex claim issues clearly to clients.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
- Provided exceptional customer service to both patients and insurance representatives, resolving inquiries and issues quickly and professionally.
- Liaised between patients, insurance companies, and healthcare office.
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Adapted quickly to shifting priorities within the department, demonstrating flexibility and resiliency under pressure while remaining focused on achieving desired results.
Assistant Sales Representative
Timeless Design
09.2023 - 09.2024
- Maintained accurate records of all transactions, ensuring easy access to vital information for future reference.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Strengthened customer relationships through attentive service and effective product presentations.
- Provided exceptional customer service, leading to increased customer satisfaction and repeat business.
Education
High School Diploma -
UTA of Monsey-Satmar
89 South Main Street06-2024
Skills
- enjoys arranging and working in organized manner on special projects and detail management bringing complex matters to its successful completion
- motivated, hard working and dedicated, eager to please and grasp new concepts
- great at problem solving using critical thinking and common sense
- strong interpersonal, communication, and phone skills
Timeline
Prior Authorization Coordinator
Mdbilling Solutions
09.2024 - Current
Assistant Sales Representative
Timeless Design
09.2023 - 09.2024
High School Diploma -
UTA of Monsey-Satmar
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