Summary
Overview
Work History
Education
Skills
Software
Accomplishments
Key Projects
Timeline
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RIVU SENGUPTA

I.T.ANALYST
Bengaluru,Karnataka, India

Summary

Perceptive and logical Data Analyst with 7+ years of total experience and 3 years of relevant experience, communicates well with both technical professionals and end-users to identify and translate business requirements. Dynamic & results oriented professional with efficient skills in statistical data analytics & Machine Learning to make the work more productive for the clients. Experienced driving data accuracy and integrity to exceed quality standards. Builds and leads teams of talented professionals to develop solutions & meet business goals & objectives.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Diagnostics Data Analyst / Lead IT Analyst

Tata Consultancy Services, Account: General Motors
Bengaluru, Karnataka, India
06.2020 - Current

Technology:

Exploratory Data Analytics, Machine Learning, Data Visualization.


Role & Responsibility:

  • Done different Stakeholder Analyses & imbibed the requirements.
  • Gathered data from different data sources. Sources are Files (CSV, JSON, Excel), Data Cloud, Primary & Secondary Databases etc.
  • Cleansed the dirty data & prepared the data for analysis.
  • Performed EDA & Data mining to create ML models for analyzing Controller Programming Errors, Malfunctions, Spare Part Failures, and Predictive Maintenance. Results are visualized in interactive dashboards. Strategic Decisions are taken based out of the reports.
  • Analyzed 6 malfunctioned microcontrollers (2 from brake safety, 3 from steering and 1 from suspension) and created different data models. Evaluated the models using different evaluation techniques for different ML models.


Associate Consultant/Domain Owner

Capgemini, Account: General Motors India
Bengaluru, India
08.2018 - 05.2020
  • Executed ODX, ECUc and ARXML files of the Cyber Security ECUs to Stakeholders in GM adhering to on-time delivery & 100% quality.
  • Responsible for 100% Product Ownership of Diagnostic ODX.
  • Improved performance & productivity of regular work process using process automation & continuous improvements.

Software Engineer

Robert Bosch Engineering And Business Solutions
Coimbatore, USA
08.2015 - 07.2018
  • Administered work in Agile model of SW Development Life Cycle with 100% first time quality.
  • Implemented Embedded Software with C programming, Steering Diagnostic protocols, CAN Automation & Integration Testing with 100% OTD.

Education

Executive MBA - Business Analytics

Liverpool John Moores University
08.2020 - 04.2022

Post Graduate Program in General Management (PGPM) - General Management

IMT Ghaziabad
08.2020 - 08.2021

Bachelor of Technology - Electrical, Electronics And Communications Engineering

West Bengal University of Technology
Kolkata, India
08.2011 - 06.2015

Skills

    Analytical Thinking

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Software

Python

MYSQL

R

Accomplishments

  • Awarded with the Special Initiative Award for excellence in Innovation.
  • Awarded with the Technical Excellence Award for effective issue resolutions throughout the year.
  • Introduced Process Automation & Continuous Improvements.
  • SAFe Agile Practitioner in regular work.

  • Certifications:

    Google Professional Data Analytics| IBM Machine Learning | Six
    Sigma Green Belt Certification | Lean & Agile Certification | LinkedIn skill badge for Microsoft Excel | ISTQB Foundation level

Key Projects

1. Academic Research Based Project on Business Analytics | Tech Stack: Python, MS Excel, Tableau | October 21 to April 22
Consumer Personality Analysis for Electric Vehicles in India

Objective: A capstone research-based project about Consumer Personality Analysis for Electric Vehicles in Indian Market. Thesis is getting prepared based on the outcomes of the research and insights about Consumer Personality Analysis for Electric Vehicles in India.
Key Achievements: A Multiple Linear Regression model is developed from collected data with 77% accuracy to answer the below business questions:

i). Which parameters influence the most in EV purchase in India?
ii). Who will be the ideal consumer segment(s) for any new EV?


2. Capstone Project: Google Professional Data Analytics Certification | Platform: Coursera | Tech Stack: R, SQL, MS Excel, Tableau | Nov'21

Key Achievements: Developed a data model which proves that Subscription Model, Structure & Fees were the most significant parameters for the customers to churn out and opt for the competitor cycle subscription company.


3. Power BI Virtual Case Experience | Platform: Forage | Company: PwC | Tech Stack: MS Power BI, MS Excel | Dec 2021
Objective: Finding customer trend of a Call Centre and increase the Customer Retention Rate using PBI dashboard. Help the company achieving more revenue. Solution: Using Exploratory Data Analysis found the trend & pattern about customer data & helped the Call Centre improve the quality of customer service. Created dashboards for Customer Churn & increased the Retention Rate.

Timeline

Executive MBA - Business Analytics

Liverpool John Moores University
08.2020 - 04.2022

Post Graduate Program in General Management (PGPM) - General Management

IMT Ghaziabad
08.2020 - 08.2021

Diagnostics Data Analyst / Lead IT Analyst

Tata Consultancy Services, Account: General Motors
06.2020 - Current

Associate Consultant/Domain Owner

Capgemini, Account: General Motors India
08.2018 - 05.2020

Software Engineer

Robert Bosch Engineering And Business Solutions
08.2015 - 07.2018

Bachelor of Technology - Electrical, Electronics And Communications Engineering

West Bengal University of Technology
08.2011 - 06.2015
RIVU SENGUPTAI.T.ANALYST