RIZA COILE
Freshpet
Ennis,TX
1
Certification
11
years of professional experience
Results-driven Production Machine Operator skilled in overseeing production machinery to ensure smooth operations and high-quality outcomes. Reliable team player with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.
Work History
Production Machine Operator
5 Years 2 Months- Operated production machinery to ensure efficient workflow and product quality.
- Conducted routine inspections of machinery for safety compliance and operational efficiency.
- Collaborated with team members to optimize production processes and enhance output efficiency.
- Implemented quality control measures, ensuring compliance with industry standards and specifications.
- Maintained a tidy work area, remove hazard to promote safety, high quality product and prevent injuries.
- Maintained quality of the product by checking labels, packaging and other factors.
- Improved product quality through thorough inspections and adjustments to machine settings.
- Collaborated with team members for seamless transitions between shifts and increased productivity overall.
- Assisted with change-overs to prepare equipment for new production runs and set up to assist with job preparation and production functions.
- Reduced downtime by monitoring machine performance and addressing any concerns promptly.
- Adhered to all applicable regulations and company policies, promoting a safe work environment at all times.
- Coordinated with other departments including Quality Assurance, Maintenance, Engineering and Warehouse personnel to address any cross-functional issues affecting productivity.
- Trained new operators on safety protocols, equipment usage, and standard operating procedures.
- Made sure that products were produced on time and were of good quality.
- Assisted in the prevention of cross-contamination by properly sanitizing all equipment and surfaces between uses.
- Enhanced workplace safety by diligently following sanitation protocols and procedures.
Warehouse Shipping/Receiving and Admin
4 Years 5 Months- Processed incoming shipments, ensuring accuracy in item counts and quality inspections.
- Coordinated with vendors to resolve discrepancies in orders and delivery schedules.
- Maintained inventory records using warehouse management systems for efficient tracking.
- Conducted regular audits of received items to uphold compliance with company standards and regulations.
- Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
- Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
- Supported warehouse operations by assisting with picking, packing, and loading orders as needed during peak periods.
- Oversaw daily shipping operations, ensuring accurate order fulfillment and timely dispatch.
- Trained new staff on shipping protocols and safety regulations, enhancing team efficiency.
- Established strong working relationships with colleagues, fostering a positive work environment that promoted collaboration and productivity among team members.
- Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.
License Health Insurance representative
1 Year 1 Month- Assisted clients in understanding policy options and coverage details
- Resolved customer inquiries efficiently through active listening and problem-solving.
- Educated clients on benefits eligibility, ensuring compliance with health insurance policies
- Led initiatives to enhance customer service protocols, boosting client satisfaction rates
- Assisted clients in understanding their coverage options, guiding them towards the most suitable plans for their needs.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Managed high call volume while maintaining exceptional customer service standards, leading to positive feedback from clients.
- Helped client enroll into tailored health insurance plans to meet individualized needs.
Education
Bachelor of Science - Political Science
Skills
Communication and listening skills
Strong work ethic
Attention to detail
Teamwork and collaboration
Manufacturing best practices
Standard operating procedures
Machine changeovers
Machinery cleaning and sanitation
Certification
Certificate of Completion Training Courses
- Machine Operation and Preventative Maintenance
- Sanitation and Safety
- Workplace Communication
- Computer Application and Business
- OSHA Safety and General Industry
- Introduction to Lean Manufacturing
- Diversity in the Workplace
Timeline
Production Machine Operator
Freshpet
08.2021 - CurrentRead More
Warehouse Shipping/Receiving and Admin
CVS Distribution Center
02.2017 - 07.2021Read More
License Health Insurance representative
Teletech
01.2016 - 02.2017Read More
University of Eastern Philippines
Bachelor of Science from Political Science
Read More