Rizalino Bermundo
Lexington,KY
Summary
Versatile professional with a proven track record in music production, PC building, and technical maintenance, notably at NCR. Excelled in enhancing sound quality, system performance, and customer satisfaction through expert application of both hard skills like music editing and PC troubleshooting, and soft skills in client engagement. Achieved significant reductions in downtime and repair costs, underscoring a commitment to excellence and efficiency.
Overview
26
26
years of professional experience
Work History
Music Producer
Self
Lexington, KY
06.2009 - Current
- Optimized sound quality in recordings by utilizing advanced mixing techniques and professional audio software tools.
- Enhanced artists'' creativity by providing expert guidance on song arrangements and production techniques.
- Handled requests for specific musical selections.
- Established a reputation for excellence in music production by consistently delivering high-quality projects that exceeded clients' expectations.
- Provided constructive feedback to artists during songwriting sessions, refining lyrics and melodies for maximum impact.
Custom PC Builder
Self
Lexington, KY
07.2003 - Current
- Reduced build times through efficient task management and streamlined assembly processes.
- Ensured compatibility of components by conducting thorough research on product specifications, reducing instances of returns or exchanges.
- Educated customers on proper care and maintenance practices, prolonging the lifespan of their custom PCs.
- Maximized system performance with meticulous cable management, ensuring optimal airflow and aesthetics.
- Conducted comprehensive testing of completed systems to ensure peak performance levels prior to delivery to clients.
Customer Engineer Technician
NCR
Lexington, KY
10.2019 - 07.2024
- Conducted regular preventive maintenance checks and repairs on store checkout equipment, reducing unexpected downtime and repair costs.
- Boosted company reputation by presenting professional, knowledgeable, and courteous service to clients during on-site repairs and equipment installation.
- Managed on-site installation of new equipment, leading to improved efficiency and reduced downtime.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Kitchen Captain
Hooters Inc.
Lexington, KY
09.2010 - 09.2019
- Enhanced communication with crew members during order delays, providing updates to customers and waitresses and managing expectations to maintain calm and order.
- Coordinated with managers and other cooks to ensure a safe environment while cooking and prepping food.
- Played an instrumental role in maintaining the restaurant's reputation for excellent service by prioritizing customer needs and comfort throughout each visit.
- Contributed to positive corporate image by providing exemplary customer service, addressing customer concerns with empathy and professionalism.
- Helped maintain a positive work environment within the kitchen by fostering open communication among crew members while respecting established hierarchy protocols.
Line Technician
United Tote
Lexington, KY
06.1998 - 07.2002
- Enhanced betting equipment lifespan through timely inspections of machinery for wear and tear, ensuring optimal performance.
- Increased production rates by troubleshooting and repairing hardware technical issues in a time-sensitive manner.
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
- Inspected all machines for quality and optimum performance to reduce downtime.
- Reduced errors with thorough quality assurance checks during assembly operations.
Education
Computer Information System - Computer Science And Technology
Lexington Community College
Lexington, KY06.2002
Skills
- Music production editing, mixing, and mastering software
- Music recording equipment proficient
- PC based operating systems including, but not limited to Windows and Linux
- PC hardware maintenance, troubleshoot, and repair
- Industrial kitchen cook
- General hadyman
Timeline
Customer Engineer Technician
NCR
10.2019 - 07.2024
Kitchen Captain
Hooters Inc.
09.2010 - 09.2019
Music Producer
Self
06.2009 - Current
Custom PC Builder
Self
07.2003 - Current
Line Technician
United Tote
06.1998 - 07.2002
Computer Information System - Computer Science And Technology
Lexington Community College