Rizna Padilla

Waitress, Hostess, Cashier, Busser. (5 Years)

Yankee Doodle Restaurant

03.2020 - 03.2025

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Proved successful working within tight deadlines and a fast-paced environment.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Processed orders and sent to kitchen employees for preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Inspected dishes and utensils for cleanliness.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Checked guests' identification before serving alcoholic beverages.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Offered product samples, answered questions and helped customers find items.
Processed payments for orders and provided customers with change.
Set up advertising signs and displays on shelves, counters and tables.
Answered customer questions about food and beverage items and assisted with menu selections.
Collaborated with other dining room and bar staff to facilitate efficient service.
Addressed customer complaints and inquiries to verify satisfaction.
Established rapport with customers by providing friendly and attentive service.
Monitored food and beverage supplies, assisting with restocking when needed.
Greeted customers and provided menus upon arrival to dining room.
Arranged tables and chairs for special occasions and events.
Assisted with bussing tables and cleaning up spills.
Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.

Summary

Overview

Work History

Waitress, Hostess, Cashier, Busser. (5 Years)

Education

High School Diploma -

Skills

Languages

Timeline

Waitress, Hostess, Cashier, Busser. (5 Years)

High School Diploma -

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