Boosted overall sales by confidently recommending daily specials and upselling menu items.
Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Education
Bachelor of Science - Computer Engineering
New York City College of Technology
Brooklyn, NY
05-2027
Skills
Python/R Programming: Proficient in using variables, data types, functions, and control structures (if-then, loops) to develop logical and efficient programs"
Technical drafting: Proficient in hand drafting, dimensioning, multi-view orthographic projections, and AutoCAD for technical drawings and design
Electrical Circuit Analysis & Troubleshooting: Proficient in analyzing, wiring, testing, and troubleshooting electrical and electromechanical circuits using lab equipment and measurement tools
Electrical Engineering Fundamentals: Skilled in circuit analysis, AC/DC systems, Thevenin’s Theorem, and technical communication in engineering environments
Technical Problem-Solving & Team Collaboration: Experienced in diagnosing mechanical and electromechanical issues, integrating multidisciplinary systems, and effectively communicating technical solutions
Logic Circuit Analysis & Troubleshooting: Skilled in Boolean algebra, combinational/sequential circuit design, and digital system implementation
Electronic Circuit Simulation & Testing: Experienced in applying Ohm’s Law, KCL, KVL, and network theorems to analyze and simulate diode and amplifier circuits for troubleshooting and design
Computer Setup & Troubleshooting: Skilled in installing and upgrading operating systems, configuring home networks, managing external devices, and diagnosing common computer issues
Commercial Property Manager at Paul Ash Commercial Real Estate / Paul Ash Management Company LLCCommercial Property Manager at Paul Ash Commercial Real Estate / Paul Ash Management Company LLC