RIZZA SEVILLA

Owner, Event Coordinator, Service Crew

Little Zaion's Kitchen

LAS PINAS CITY

03.2022 - 12.2024

Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
Created attractive displays for buffets using a variety of garnishes and decorations.
Discussed menu options, venue locations and event budget with clients to provide accurate service, food and beverage quotes.
Organized and coordinated catering events with clients to ensure their needs were met.
Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Observed food safety and sanitation protocols to reduce germ spread.
Developed menus and recipes according to client requests.
Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Prepared variety of foods according to exact instructions and recipe specifications.
Resolved customer complaints regarding food quality or service promptly and professionally.
Accurately estimated amount of food to prepare for events.
Finalized banquet configurations by conducting thorough inspections with clients prior to event start.
Adhered strictly to health regulations when storing, handling, cooking, and serving foods at catered functions.
Created tasty dishes using popular recipes, delighting patrons and generating return business.
Managed inventory of catering equipment including chafing dishes, serving utensils, linens.
Maintained cleanliness of kitchen area before, during and after catered events.
Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
Verified safe and appropriate food temperatures and sanitary conditions of banquet and foodservice areas.
Trained and supervised line cooks to develop new skills and improve team performance.
Coordinated food service stations and venue accommodations, including setup, and tear-down of furniture and equipment per customer guidelines.
Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Analyzed customer feedback post-event in order to improve services offered by the catering company.
Successfully serviced events through collaboration with establishment managers by securing venue and scheduling adequate personnel.
Inspected food quality and presentation prior to delivery or service at catered events.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Monitored temperatures of prepared food and cold-storage areas.
Determined schedules and staff requirements necessary to prepare and plate food.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Served guest tables by transporting meals and beverages from kitchen and bar areas.
Ensured proper storage of food items prior to catering events.
Supervised food preparation staff to deliver high-quality results.
Prepared workstations with ingredients and tools to increase efficiency.
Distributed food to service staff for prompt delivery to customers.
Calculated accurate portion sizes when preparing meals for large groups.
Supervised the breakdown of buffet lines after each event was completed.
Kept track of all costs associated with each event in order to stay within budget parameters.
Checked quality of food products to meet high standards.
Ordered necessary supplies from vendors for catered events.
Negotiated contracts with suppliers to secure competitive prices for ingredients.
Provided direction to staff during setup and service of catered events.
Monitored food preparation times in order to deliver hot meals on time.
Utilized various software and tools to streamline processes and optimize performance.
Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Identified needs of customers promptly and efficiently.
Conducted testing of software and systems to ensure quality and reliability.
Worked effectively in team environments to make the workplace more productive.
Updated and maintained databases with current information.
Achieved cost-savings by developing functional solutions to problems.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.

Summary

Overview

Work History

Owner, Event Coordinator, Service Crew

Teacher

Education

Bachelor of Arts - Education

High School Diploma -

Skills

Accomplishments

Certification

Languages

Affiliations

Timeline

Owner, Event Coordinator, Service Crew

Teacher

Bachelor of Arts - Education

High School Diploma -

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