RJ Nardi
Haddon Twp
Summary
Experienced casino risk analyst and shift supervisor currently holding a Pennsylvania G-2 Gaming license and New Jersey casino employee license with expertise in business management from owning a mobile detailing business, and helping day to day operations for a mid sized lawn fertilization company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cage Shift Supervisor
Live! Casino & Hotel
08.2025 - Current
- Supervised cage operations, ensuring compliance with gaming regulations and company policies.
- Trained and mentored staff on cash handling procedures and customer service excellence.
- Monitored transactions for accuracy, identifying discrepancies and resolving issues promptly while ensuring all transactions were compliant with Title 31 and AML procedures.
- Coordinated shift schedules, optimizing workforce allocation for peak service periods.
- Operated casino banks such as the main vault, chip bank, and a front window when necessary.
- Operated the poker room and ensured cashiers had proper fills, processed fill for chip runners, and filled in when necessary for cashiering.
- Investigated variances for cashiers and bankers and collaborated with revenue audit to account for these variances.
- Balanced marker banks and processed marker payments, issuance, and front line money deposits and payments.
- Processed safekeeping payments and ensured pickups for jackpots with no ID at the issuance of the payout had proper identification.
Owner/Operator
Roll With It Detailing LLC
07.2025 - Current
- Managed daily operations, ensuring efficient workflow and quality service delivery.
- Travelled to customers homes or businesses to provide mobile car detailing services.
- Ensured customer satisfaction by speaking extensively with customers on the needs of their vehicles.
- I performed sales and marketing on my own to customers through mailers, door to door sales, word of mouth, and internet marketing.
- Managed a database of customers and ensured all services were to their standards.
Operations Coordinator
Green Side Up
03.2024 - 08.2025
- Ensured company was in compliance with New Jersey environmental regulations.
- Input and reviewed invoice data through the invoice management system (Real Green.)
- Ensured marketing database is up to date through state homeowner tax records.
- Handled customer inquires, through phone and email for new and current customers.
- Assisted general manager with technician routing and scheduling.
Risk Analyst
Pala Interactive
07.2022 - 03.2024
- Performed fraud investigations assisting risk management with CTR and SAR reports for online casino across the United States and Canada.
- Compiled daily anti money laundering reports for regulatory review.
- Performed KYC (know your customer) checks on newly registered customers following company and state protocol.
- Reviewed and processed customer withdrawal requests.
- Verified documents sent by customers (ID’s, bank statements, credit / debit cards, and proof of address documents) for title 31 compliance.
Education
Bachelor Of Arts - History
Rowan University
05-2022
Skills
- AML (Anti Money Laundering)
- KYC (Know your Customer)
- Digital Payment Processing
- Microsoft Office
- Fraud Investigation
- Online Casino Compliance
- Geolocation
- Operations
- Record keeping
- Customer Service
- Compliance
- Cash handling expertise
- Banking procedures
- Regulatory compliance
- Casino operations
- Team leadership
- Team building
- Computer literacy
- Operations management
Certification
Pennsylvania G-2 Gaming License (exp. 11-2030)
New Jersey Casino Employee License
Timeline
Cage Shift Supervisor
Live! Casino & Hotel
08.2025 - Current
Owner/Operator
Roll With It Detailing LLC
07.2025 - Current
Operations Coordinator
Green Side Up
03.2024 - 08.2025
Risk Analyst
Pala Interactive
07.2022 - 03.2024
Bachelor Of Arts - History
Rowan University