Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

R'kel Hood

Bronx,NY

Summary

Whatever you sow you reap and I believe what you put it in the fruits of your labor will show. I've been able to handle pressure & listening more than I speak because a person will tell you what they want when asked the right questions. Building long term relationships with clients & financially assisting my family in the process is something I take pride of. People would rather have a genuine connection with someone instead feeling misled, which is why I take joy in helping others. Working in both a fast past & slow past environment taught me how to balance my work ethic, in order to reach my daily objectives.

Overview

7
7
years of professional experience

Work History

Videographer/Photographer

Cocheproductions
11.2016 - 01.2023


  • Marketing yourself through social media, family gathers or even random encounters with people helps expand the business.
  • Bringing extra sets of equipment gives off better preparation if hypothetically something malfunctions.
  • In order to keep a client relaxed or calm it requires consistent conversations that relate to them, alongside with creating a healthy clean environment at the studio.
  • Monitoring the reception desk for when any new or current clients stop by that have questions in regards to pricing and availability for event photography.

Delivery Driver/Shopper

Instacart
09.2021 - Current
  • As an independent driver your objective is to have a positive mindset towards excepting deliveries without canceling.
  • Review orders before and after the delivery to ensure that all items are correct.
  • Communicating with customers over the phone or mobile chat for instructions.
  • Able to complete batches in good or bad the climate conditions without damaging a customers groceries.

Guest Advocate

Target
11.2021 - 08.2022
  • You are actively interacting in a fast-paced environment that requires you to come up with different resolutions each day; understanding what the store policies are in regards to returns or exchanges to prevent negative results.
  • Cash Office : Banking, mailing , bookkeeping, & accounting all registers throughout the store, anyone who is unauthorized to be in the office would not be allowed to enter except for an ETL, TL or Brinks.
  • Inbound : Overnight shift requires you to unbox merchandise for each section in a timely manner before the reopen, it involves using heavy equipment and sharp objects.
  • Fulfillment: Using a zebra to search for items across the store to prepare for order pick including delivery within a certain time frame from when the order is placed.

Auto Salesperson

Riverdale Chrysler Jeep Dodge Ram
07.2022 - 10.2022
  • Greeting all customers with a smile & a sense of urgency to insure the best customer service.
  • Engaged customers in social conversations to build a rapport for their wants & needs
  • Being efficient with scheduling appointments through outgoing or incoming phone calls each month.
  • Having product knowledge when showing the car will allow you to give customers enough information before they leave.

Auto Salesperson

Toyota City Of Mamaroneck
12.2022 - 04.2023
  • Throughout each visit for a customer we must ensure that we go by transparency, efficiency & respect, so that the process can move smoothly.
  • Using the correct verbiage when negotiating or breaking down issues that may cause a customer to feel unhappy.
  • Select the perfect vehicle that best suits the customers price range giving a deal that’s fair to them & fair to us.
  • The ability to multitask when double checking your documents while a client is in front of you.

Education

Undergraduate - Film And Video Production

CUNY Queensborough Community College
56th Avenue, Queens NY
05.2023

High School Diploma -

High School Of Arts And Technology
New York, NY
06.2019

Skills

  • Bookkeeping
  • Leadership
  • Delivery driver experience
  • Video Production
  • Accounting
  • Banking
  • Communication skills
  • Social media management
  • Cash handling
  • Customer service
  • Photography
  • Sales

Languages

English
Full Professional

Timeline

Auto Salesperson

Toyota City Of Mamaroneck
12.2022 - 04.2023

Auto Salesperson

Riverdale Chrysler Jeep Dodge Ram
07.2022 - 10.2022

Guest Advocate

Target
11.2021 - 08.2022

Delivery Driver/Shopper

Instacart
09.2021 - Current

Videographer/Photographer

Cocheproductions
11.2016 - 01.2023

Undergraduate - Film And Video Production

CUNY Queensborough Community College

High School Diploma -

High School Of Arts And Technology
R'kel Hood