Summary
Overview
Work History
Education
Skills
Timeline
Generic

RIchard Madrid

Stockton,CA

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.


Full knowledge of automotive from production to finance.

Overview

18
18
years of professional experience

Work History

Production Associate

Tesla Inc
07.2020 - Current
  • Assisted in the oversight and inspection of frames for defect or damage prior to paint
  • Examined incoming product and maintained position without error.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule in other sections of line and warehouse clean up events.
  • Collaborated with shift leads and management to find issues in the line, and prevent them before rectification was needed.
  • Proactive organization and efficiency oriented.

General Manager

Victory Auto Sales
11.2019 - 05.2020
  • Responsible for all functions of business from start to finsh
  • Listened to customer needs and desires to identify the best financial selections for our customers
  • Greeted customers on lot and in showroom to answer questions about brands and available inventory.
  • Implemented successful sales strategies to maximize customer satisfaction and profit.
  • Maximized outside finance while sunsetting a buy here-pay here program.
  • Purchase and reconditioning of used vehicle inventory.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Yard Supervisor

ATL Trucking
02.2019 - 08.2019
  • Kept detailed logs of Trucks coming in and out of yard
  • Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
  • Maintained accurate records of team attendance and documented safety concerns for motor pool
  • Implemented full GPS integration through OBD port for fleet.
  • Occasional heavy equipment usage for repairs of dirt lot with payloaders or movement of trailers with a terminal tractor

Owner

Podium Motors
03.2017 - 11.2018
  • Identified issues, analyzed information and provided solutions to problems from all aspects of business ownership.
  • Worked effectively in fast-paced environments among other independent dealerships
  • Exercised leadership capabilities by successfully motivating and inspiring others, with several salespeople achieving great accolades for larger companies like General Motors and Kia Motors after the business closure.
  • Developed strong process with customer time and needs at the forefront of priority
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement of my personal business and dream

Internet Sales Manager

California Auto Retailing Group
04.2015 - 11.2016
  • Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
  • Top 3 producer for company
  • Kia Motors Platinum Sales award
  • General Motors excellence award
  • Highest CSI in dealership
  • Trained new employees on customer service, needs assessments, and turning of customers.
  • Coordinated effectively with other departments such finance and service to maximize sales opportunity
  • Highest lead turnover rate in company.

Sales Associate

Lithia Motors
01.2015 - 04.2015
  • Contributed to a complete overhaul to the Stockton VW location.
  • Increased online lead turnover and generated sales of 15+ units per month, achieving half of all sales made by the store for my introductory month.
  • Provided exceptional services and pleasant shopping experiences to retail customers, highest CSI ratings received.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Exceptional knowledge of product and its features.

Finance Manager

S And S Auto Sales
08.2012 - 01.2014
  • Spearheaded implementation of financial software systems to enhance productivity and reporting capabilities away from older less efficient programs.
  • Improved overall financial calls from lenders with renewed friendships and relations.
  • Designed and maintained models for proper sales tactics for needs assessments.
  • Increased sales due to proper finance habits which are still implemented by the company to this day.

Automotive Technician

Kam's Auto Repair
01.2011 - 08.2012
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Morticians Assistant

Brian Farley Services
11.2009 - 08.2012
  • Managed calendars and coordinated travel arrangements and accommodation for the deceased
  • Communicated and interacted with family of the deceased during recovery in respectful and caring manner
  • Cleaning and preparation of corpse for embalming
  • Hosting of Funerals and services within the funeral homes we were contracted through.

Sales Manager

Roger's Auto Sales
03.2007 - 08.2012
  • Maintained ethical and positive working environment in a small business that did not have proper process implemented
  • Built relationships with customers and community to establish long-term business growth, many customers still call or text for help or sales assistance.
  • Worked with ownership to modernize business.
  • Changes to business were so pronounced that the owner sold the business to S and S auto sales, where we both worked afterwards.

Forklift Operator

Aerotek
09.2010 - 12.2010
  • Transported goods between warehouse locations according to shipment and storage needs. Order Selection rate was average 3x the speed of average employee.
  • Often selected for "skips" or high value pallets
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.


Internet Sales Manager

Tracy GMC Cadillac
09.2007 - 01.2008
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Trained with various General Motors professionals regarding the quality of service required by Cadillac Division.
  • High volume of email and sales calls daily.

Warehouse Worker

7up Bottling
05.2006 - 08.2006
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Process of damaged items within the warehouse and repackaging of salvageable items.

Education

High School Diploma -

Franklin High School
Stockton
11.2005

Skills

  • Forklift Operation
  • Complex Problem-Solving
  • Teamwork and Communication
  • Machine Operation
  • Parts Assembly
  • Mechanical Troubleshooting
  • Equipment Repair
  • Quality Inspection
  • Workflow Optimization

Timeline

Production Associate

Tesla Inc
07.2020 - Current

General Manager

Victory Auto Sales
11.2019 - 05.2020

Yard Supervisor

ATL Trucking
02.2019 - 08.2019

Owner

Podium Motors
03.2017 - 11.2018

Internet Sales Manager

California Auto Retailing Group
04.2015 - 11.2016

Sales Associate

Lithia Motors
01.2015 - 04.2015

Finance Manager

S And S Auto Sales
08.2012 - 01.2014

Automotive Technician

Kam's Auto Repair
01.2011 - 08.2012

Forklift Operator

Aerotek
09.2010 - 12.2010

Morticians Assistant

Brian Farley Services
11.2009 - 08.2012

Internet Sales Manager

Tracy GMC Cadillac
09.2007 - 01.2008

Sales Manager

Roger's Auto Sales
03.2007 - 08.2012

Warehouse Worker

7up Bottling
05.2006 - 08.2006

High School Diploma -

Franklin High School

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