RAMESH MAVULURI

Project: Fulcrum

Description: Engineer an enterprise platform driven by events, tailored to empower digital businesses with real-time insights and swift reactions. Facilitate event-based synergies within applications and throughout various business units, seamlessly integrating with other enterprise data platforms for comprehensive business activity. Uphold a centralized communication framework that's self-sufficient, scalable, and resilient. Design it to be configurable, ensuring the efficient distribution and response to pivotal enterprise business events.

Responsibilities:

• Directed team of software engineers in launching a new product line, fostering cross-functional collaboration to deliver projects punctually and within budgetary constraints, enhancing overall team efficiency and client satisfaction.
• Guided team members in refining their technical expertise while crafting terraform scripts across multiple repositories and seamlessly onboarded producer and consumer applications onto the Fulcrum platform.
• Performance & Configuration: Evaluated cluster performance using Kafka scripts under varying load conditions and expertly configured event connectors, ensuring efficient data flow and access management tailored to application needs.
• Cloud Management: Demonstrated proficiency in managing Amazon services, from MSK and Glue Registry to stream monitoring, while formulating IAM roles and policies, ensuring smooth integration with Amazon's diverse cloud ecosystem.
• Project Management & Support: Held accountability for critical release artifacts, adeptly handling JIRA tasks, and supervised both offshore and on-site delivery teams, offering unwavering support for platform tools and solutions.
• Technical Proficiency: Skilled in comprehensive toolkits including Core Java, Spring Boot, Docker, AWS suite, Kafka, and more, showcasing versatility and adaptability in the fast-evolving tech landscape.

Project: CRE (Claim Resolution Engine) - Dispute Workstation

Description: The Claims Resolution Engine Claims manager and Ease will be making enhancements for Genesis conversion and streamline dispute entry

Enhancement to the dispute process will enable single sign-on between the EASE application and the work case manager. Single sign-on with links to ease documentation

Case Manager new workload configuration and reporting as well as integration of nautilus integration which will use OCR functions to auto index and log critical data to cases through support of dispute and work case API to digitize, store and retrieve documents, images, and reports

Responsibilities:

• Participating in the design, creation, and implementation of modular functions and utilities
• Building web pages using the React JS framework and integrating with RESTful backend API calls
• Creating React component stories using the Storybook JavaScript library
• Developing React unit test cases utilizing Jest
• Adhering to standard conventions and utilizing popular and updatable libraries
• Minimizing complexity as much as possible
• Maintaining clean coding standards and avoiding repetitive code
• Ensuring that all code and libraries adhere to security scans and principles
• Achieving 100% code coverage, with all lines of code having a corresponding unit test
• Implementing positive, negative, and load tests
• Participating in the development of various modules such as Authentication & Authorization, Client Configuration, Master Card, Visa, Private Label, Case Details, and Transaction & Case action functions

Project: New Research Engine

Description: This initiative centers around an internal web-based solution for fraud management. It's designed to gather cardholder details and dispatch notifications via its specialized API calls, all stemming from the Notification Engine. The engine's operations are determined by the callback codes linked to each client.

Responsibilities:

• Collaborating with teams in the design and requirement-gathering process
• Building applications utilizing the latest version of the Angular framework and implementing API development with Spring Boot, Hibernate, and Java
• Creating and executing unit and integration test cases with a coverage of over 98%
• Implementing and maintaining application state management with NgRx
• Incorporating gateways and load balancers for front-end and back-end communications
• Configuring HTTP proxy settings to facilitate communication between the UI and backend endpoints
• Environment & Tools: Core Java, J2EE, Spring Boot, JSON, Restful Web Services using Microservices architecture, Cassandra, JIRA, Maven, JavaScript, Angular12, NodeJS, Git, IntelliJ, Jenkins, Run Deck, Swagger, JUnit, Mockito, VS Code.

Project: 360Control – ECM Mobile

Description: This project is to develop a mobile-optimized web experience for the expense claim management feature of 360Controlapplication.

Responsibilities:

• Backend Migration & Development: Transitioned backend services from Servlets to a microservices framework and architected new modules with Spring Boot, integrating REST APIs and pioneering service discovery for real-time service location.
• Infrastructure & Resilience: Adopted cutting-edge tools like Zuul for API gateway management, Hystrix for circuit breaking to uphold message integrity, and Ribbon for efficient microservice traffic routing, ensuring system robustness.
• Frontend Expertise & Collaboration: Mastered frontend technologies, from Angular2 to ES6 and SASS, and closely partnered with UX design teams for wireframe development, while emphasizing performance optimizations in Angular and implementing a UI gateway using Express Gateway.
• Security & CI/CD: Instituted advanced security layers across platforms and championed continuous integration processes through Jenkins, embedding rigorous logging into Splunk and fostering a culture of meticulous testing with Junit and Mockito.
• Agile Practices & Passion: Drove product development within bi-weekly sprints adhering to agile methodologies and exhibited a fervent commitment to crafting angular solutions designed for peak resilience and scalability in a high-intensity, round-the-clock global business setting.
• Technical Mastery: Demonstrated proficiency across a broad tech stack encompassing Core Java, Spring ecosystems, Netflix OSS components, Angular, Docker, Kubernetes, and more, underscoring a versatile skill set and adaptability in dynamic tech landscapes.

Project: Penfed Mobile Application

Description: Pentagon Federal Credit Union (Pen Fed) was seeking to re-platform their existing mobile application onto Adobe Mobile. The re-plat formed hybrid mobile application will leverage the Adobe AEM authoring environment to create and manage rich content. Pen Fed was engaged us to define the mobile roadmap and key use cases (both existing and value-add) to be implemented in the initial release of the re- plat formed mobile app. We also defined the complete architecture solution design, and the touch points between AEM, the mobile app, and Pen Fed’s existing and planned web services.

Responsibilities:

• Mobile Application Development: Spearheaded the creation of hybrid mobile applications for both Android and iOS using a rich blend of technologies such as Angular2, Ionic3, TypeScript, and ES6, further harnessing tools like NPM, Grunt, and Babel to optimize the development cycle.
• Design Collaboration & Features: Collaborated intimately with a team of UX designers, crafting common mobile workflow screens and style guides while developing pivotal modules and features like Bill Pay, Fingerprint and Pattern login, and Account unlock.
• Web Services & Performance: Boasts hands-on experience in architecting RESTful web services with the Spring Boot framework, along with a deep understanding of synchronous and asynchronous web service consumption patterns, paired with expertise in mobile app performance optimization.
• Security & Resilience: Pioneered the implementation of robust security measures for mobile apps and passionately developed mobile solutions designed for utmost resilience and scalability, ensuring flawless performance in a 24/7 global business ecosystem.
• Plugin Integration: Seamlessly integrated diverse plugins, from RSA and Fingerprint to Geo Location and Camera-Preview, enriching the functionality and user experience of the mobile applications.
• Technical Environment: Operated in a technologically-rich environment leveraging tools and technologies such as Core Java, Spring Boot, MySQL, Ionic3, Angular, Node.js, JIRA, Jenkins, Hockey, and Mockito, underpinning versatility and adaptability in a varied tech landscape.

Project: Dispute Resolution Process

Description: At PayPal, making the buying and selling process as easy as possible for our customers. So when it comes to filing and resolving complaints, PayPal will treat both sellers and buyers fairly while guiding both through the resolution process. There are three ways that a buyer can initiate a complaint. And that process, including time frames and who is in charge of settling the dispute, will vary depending on how the purchase was funded.

Dispute/Claim: Buyer contacts the seller directly through PayPal’s Resolution Center site to file a dispute, and the two parties work together to find a solution. If buyer and seller can’t agree to a solution, buyer can escalate the dispute to a claim in order to request a refund/reversal, where PayPal steps in to determine how the situation should be resolved.

Chargeback: Buyer goes to their card issuer and requests a refund.

Bank reversal: Buyer goes to their bank to request a refund.

Responsibilities:

• Pioneered the development of new Dispute/Claims modules using a microservices architecture, REST APIs, and Spring Boot, while also amplifying existing modules like chargeback with technologies like Java, J2EE, and Hibernate.
• Conceptualized and executed a user-friendly interface leveraging HTML5, CSS3, Bootstrap, object-oriented JavaScript, and Angular, ensuring intuitive navigation and an immersive user experience.
• Integrated logging solutions using log back, promoting transparency and ease of debugging, thereby enhancing overall system reliability.
• Adopted an agile software development approach, employing sprint planning and daily scrums, ensuring swift and iterative product development while maintaining a strong feedback loop.
• Operated in a multifaceted tech ecosystem, skillfully maneuvering through tools and platforms like Core Java, Spring Boot, Hibernate with JPA, Angular, and Git, showcasing adaptability and comprehensive technical expertise.
• Utilized platforms like JIRA for effective task management and Maven for dependency management, underlining a systematic and collaborative approach to software development.

• Project: Letter Automation
• Description: This project aims to transition from the existing Jet forms solution to the advanced Thunderhead platform for generating Mortgage customer statements. This project streamlines the conversion of Mortgage statements, produced by the core Banking system BANCS, into XMLs. These XMLs then serve as inputs for Thunderhead to craft individual PDFs. Once generated, these PDFs are archived in a Document repository, enabling easy retrieval for integration into the CRM application – TRIX, Online accounts – DNA, and Broker Portals - MMF portal. Furthermore, the project embraced the responsibility of capturing and integrating customer preferences for statement delivery – either online or post, across DNA, MMF Portal, and TRIX channels. In addition, Thunderhead produces collated PDFs, which are dispatched automatically to FUJI Xerox for efficient printing and mailing to the customers.

Responsibilities:

• Possess deep expertise in Agile development methodologies.
• Crafted and delivered high-quality SOAP Web services.
• Authored Junit test cases for the Letter Automation project, achieving 85% code coverage.
• Designed the User Interface employing HTML5, CSS3, Bootstrap, Polymer, and AngularJS 1.x.
• Conducted Angular component tests using Jasmine.
• Engaged in the verification of SOAP Web services via SOAP UI.
• Evaluated service performance utilizing J-Meter.
• Addressed security vulnerabilities highlighted by HP Fortify Security.
  Managed code merging, building, and deployment across multiple branches through TFS.
• Collaborated with DevOps to troubleshoot and rectify project environment issues.
• Engineered new SOAP web services that integrated third-party Thunder Head services using SOAP and XML.

Project: CFP Reporting Module

Description: The delivery of reports to external clients is scattered across multiple portals, tools, and channels, creating an unfriendly client experience. This fragmentation, coupled with overlapping functionalities among tools, has resulted in duplication and operational inefficiencies, making the system costly to manage and maintain. The primary objective of the new Reporting tool is to centralize all reports across various asset classes, creating a singular hub for all client needs. Moreover, this initiative aims to unify all reporting entitlements using strategic tools, specifically the Enterprise Entitlement Services (EES), and to capture detailed metadata associated with each report. This holistic approach allows for fine-grained entitlements, the scheduling and distribution of reports and data files, and enhances monitoring capabilities, ensuring report delivery visibility and confirmation. Clients will benefit from the flexibility to define custom extracts, choose delivery channels, and even schedule their reports. Additionally, there will be a feature offering views to archived reports and a seamless transition (STP) for clients who prefer to receive or pull customized data files directly instead of accessing them through a portal. Beyond these, the tool will capture and showcase usage metrics, providing valuable insights into report interactions.

Responsibilities:

• Crafted front-end interfaces using HTML5, CSS3, JavaScript, and Ajax.
• Engineered RESTful Web services leveraging Spring Core, Spring MVC, and Spring Web.
• Employed JQUERY, AJAX, and JSON for seamless communication with backend systems.
• Utilized ALM and JIRA for efficient bug tracking.
• Addressed bug resolutions and implemented enhancements.
• Introduced performance optimization strategies, notably employing WRO4J for JS and CSS file modification.
• Conducted tests using Mock services.

Project: Automatic Ticket Resolution Platform

Description: The project focuses on a single-page web portal designed to analyze support tickets raised for specific clients. By extracting keywords from ticket descriptions, the portal categorizes them using Apache Open NLP tools. This system integrates tickets into its application database through various data adapters and employs Apache Solr to facilitate robust filter search functionality. Furthermore, by breaking down the ticket descriptions, it harnesses the power of NLP tools like Apache Lucene and Solr for intelligent categorization. Additionally, for user guidance, the portal hosts static videos for comprehensive video walk-throughs.

Responsibilities:

• Craft and implement high-quality REST Web services tailored for various systems.
• Construct the application's front end leveraging HTML5, Bootstrap, and AngularJS.
• Transition from an Oracle database to Solr, utilizing Solr data import handlers and multi-value fields.
• Designed an XML schema for the Solr search engine, mirroring the Oracle schema.
• Generated mock REST services using sample data in JSON format.

Project: MORT Phase3 Manual Amendments

Description: This project empowers internal users to modify commercial data items in EXPIN through an interactive, screen-driven procedure. The Manual Amendments solution enhances the consumer functionality introduced in MORT phase 2. It grants internal business users the capability to dynamically update an array of commercial data sources, such as Non-Limited Commercial Data, Trading Addresses, Companies House, Directors, Payment Performance, Commercial CAIS, Legal Notices, Public Information, Financial Accounts, Mortgages, Consumer Credit Licenses, and Monitoring records, all tailored to their specific user role.

Responsibilities:

• Spearheaded the update of functional and design documents during the project's inception.
• Architected a tailored solution for the client's customized needs in the CAIS, Non-Limited, and Trading address modules.
• Directed Unit Testing and mentored the testing team in crafting test cases, leveraging insights from interactions with Subject Matter Experts who visited from the UK.
• Innovated during development, ensuring the application optimally met end-user requirements and achieved enhanced performance.
• Represented my team on-site during the final development phase, UAT, and post go-live support.
• Integrated with multiple data sources.
• Engaged in direct client interactions.
• Resolved queries in collaboration with client BA.
• Drafted and evaluated design documents for all data sources.
• Oversaw both development and testing phases.
• Conducted code reviews and communicated feedback to offshore teams.
• Utilized the sonar tool for comprehensive code reviews.
• Crafted XSDs and WSDLs, facilitating the creation of copybooks and services on the mainframe side.
• Tested utilizing Mock services.

Project: Analytics Market Place

Description: The "Analytics Market Place Solution" offers analytics-as-a-service, delivering comprehensive reports on analytic challenges. This platform sources input from various channels like Hive and JDBC via adapters, subsequently processing and aggregating the data. Within this environment, a diverse range of professionals - from business users and analysts to scientists and developers - can collaborate to forge effective analytic solutions. My contribution involved developing an initial prototype. I am currently immersed in the further development and deployment of these adapters, which are instrumental in fetching table metadata from databases such as Hive, RDBMS, and HBase. This metadata is then channeled into our application using the aforementioned adapters. Data import is facilitated through Hive Adapters and JDBC rest services, with the flexibility to include or exclude datasets during the import process into the application.

Responsibilities:

• In the project's early phases, I took the initiative to update both functional and design documents.
• I actively participated in the development of both the user interface (UI) and backend services.
• I contributed to the design and development of a frontend based on HTML and jQuery, complemented by a REST service backend powered by Spring MVC 3.0, with Hive serving as the data storage solution.
• I implemented a search functionality for the imported datasets using Apache Solr.
• I was instrumental in developing a HIVE Meta store adapter, which facilitates connections to a HIVE Meta store database, retrieving table metadata, and subsequently exporting it to the product database.

Project: Oxford OM

Description: Oxford OM is the major plan provider for Tristate (New York, New Jersey, Connecticut) in theUS market. Oxford is merged into UHG and as part of the services to UHG clients my team is responsible for Customer Service Module which has the following modules:

• YODA: This module is designed for Customer Service Representative who receives calls from members, providers, and facilities etc., and their concerns use this module for quick data retrieval to clear their concerns and change primary details as per caller request and for complex data operation to raise a Service request for corresponding department to resolve the user issue
• Web CSA: Functionality wise Web CSA is a modified version of YODA intended as an information resource for any internal department of Oxford OM and heavily used by the Claims department
• Web Portals: For all Members, Providers, Facilities, and Brokers of Oxford, to see their respective updates and actions exclusive portals are designed called as External Web
• Completely designed on Servlet Technology displays the information pertaining to one specific kind of user

Responsibilities:

• Took the helm for a new project account, overseeing essential Knowledge Transfer sessions and workspace setups, ensuring a seamless application establishment from the ground up as the Project Lead.
• Established myself as the Subject Matter Expert for critical application modules, addressing and resolving numerous issues and implementing fixes across various production releases.
• Led a dynamic team of three, directing our collective expertise towards successfully kickstarting new modules, addressing challenges, and ensuring timely delivery of solutions.
• Navigated the intricacies of onsite-offshore coordination, fostering a collaborative and efficient project environment.
• Instituted a clarification tracker for module insights, facilitating transparent discussions with team members, and actively participated in code reviews, offering constructive feedback based on work IDs.

Project: Statement Control Application

Description: Statement Control Application generates the statements required for TCW clients out of PACE the application identifies and extracts the TCW statement data from PACE and performs auto validations. It manages the workflow of statements through the web interface and generates the statement data files for the external print vendor (DST). It also handles the confirmations received from DST for tracking purposes

Responsibilities:

• Diligently conducted comprehensive analyses of both business and technical requirements, further supporting the process by crafting meticulous Impact Analysis documents for various tickets.
• Led investigations into defects, pinpointing root causes and efficiently liaising with the Level1 team to address failed jobs, ensuring a smooth flow of information and resolution.
• Spearheaded the development of stored procedures and cursors, focusing on data insertion and retrieval, while also crafting a user-centric interface for a web application using Java.
• Emphasized the continuous upkeep and support of existing systems, efficiently juggling time between program maintenance, development, testing, and mentoring novice team members.
• Demonstrated proficiency in the debugging process, creating unit test scripts and executing them to ensure the highest level of application stability and user satisfaction.
• Utilized Harvest for seamless version control, while preparing production monitoring sheets and coordinating with onsite teams to address and preempt potential issues.

Project: Finacle – e-Banking – Alert Server Module

Description: Finacle is a universal banking solution offered by Infosys.

Finacle e-banking solution is a proven Internet and mobile solution for both Corporate and Retail banking customers with finacle alerts, financial institutions can instantly notify customers and internal users whenever an important business event occurs, through the medium of his choice: email, mobile phone, pager, fax or voice

Responsibilities:

• UI Design & Development: Spearheaded the design and execution of user interface leveraging HTML4, CSS, and JSP, ensuring seamless and user-friendly experiences.
• Offshore Leadership & Analysis: Played an instrumental role as the exclusive offshore developer, leading a meticulous impact analysis on the application to gauge its effectiveness and scope.
• Server-Side Development: Crafted robust server-side components harnessing J2EE APIs, including Servlets, JSP, DAO, and Value Objects, to optimize backend functionality.
• Code Generation & Debugging: Utilized a specialized Python tool to auto-generate DAO classes, meticulously traced program logic using WSAD to rectify issues, and took ownership of the entire testing and debugging process.
• Database Management: Demonstrated proficiency in creating and managing database objects across various environments—from development and testing to production.
• Version Control: Adopted Microsoft Visual Source Safe (VSS) as the go-to platform for version control, ensuring code integrity and seamless team collaboration.