Summary
Overview
Work History
Education
Skills
Timeline
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Ryan McGrath

Summary

Dynamic hospitality professional with a proven track record at Beach Brew Co., excelling in customer engagement and loyalty promotion. Very effective at problem-solving and maintaining attention to detail, I thrive in fast-paced environments, ensuring guest satisfaction and operational efficiency. Strong team player committed to delivering exceptional service and fostering positive experiences. Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction. Experienced with providing attentive and personalized service to guests in bustling restaurant setting. Utilizes strong multitasking abilities to manage tables and deliver prompt service. Track record of maintaining welcoming atmosphere and addressing guest needs efficiently. Uses effective communication to ensure safe and pleasant environment for all visitors. Track record of maintaining organization of pool facilities.

Overview

4
4
years of professional experience

Work History

Barista

Beach Brew Co.
06.2025 - Current
  • Prepared and served high-quality beverages in fast-paced environment.
  • Engaged customers to enhance their experience and promote loyalty programs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled cash register operations, ensuring accurate transactions and balancing at shift end.

Front Desk Receptionist

Adventurer Ocean Front Inn
05.2023 - Current
  • Greeted and assisted visitors, ensuring a welcoming and professional atmosphere.
  • Managed multi-line phone system to route calls efficiently to appropriate departments.
  • Scheduled appointments and maintained calendar for staff, enhancing operational efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Developed strong working relationships with team members, fostering a positive work environment.

Restaurant Waiter

The Original Hot Spot
03.2022 - 09.2022
  • Delivered exceptional customer service, ensuring satisfaction during each dining experience.
  • Managed multiple tables efficiently, maintaining attention to detail in order processing.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
  • Maintained clean and organized dining areas for optimal guest experience.

Pool Attendant

Icona Resorts
05.2021 - 09.2021
  • Supervised pool area to ensure guest safety and adherence to facility rules.
  • Moved umbrellas and lounge chairs at request of guests.
  • Assisted in organizing recreational activities and events for guests of all ages.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.

Education

High School Diploma -

Wildwood Catholic Academy
North Wildwood, NJ

Associate of Baccalaureate Studies - Sport Management

High Point University
High Point, NC
05-2029

Skills

  • Deadline adherence
  • Problem-solving
  • Active listener
  • Hospitality service
  • Fundamental mathematics
  • Effective problem solver
  • Teamwork and collaboration
  • Responsive to changing circumstances
  • Strong attention to detail
  • Team player

Timeline

Barista

Beach Brew Co.
06.2025 - Current

Front Desk Receptionist

Adventurer Ocean Front Inn
05.2023 - Current

Restaurant Waiter

The Original Hot Spot
03.2022 - 09.2022

Pool Attendant

Icona Resorts
05.2021 - 09.2021

High School Diploma -

Wildwood Catholic Academy

Associate of Baccalaureate Studies - Sport Management

High Point University
Ryan McGrath