Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Richard J. Mercedes

Richard J. Mercedes

Staten Island,NY

Summary

Throughout my time working, I've amassed numerous skills pertinent to a productive work style. I've been characterized as a swift learner and a primitive example of a hard-working leader. One key ideology I've utilized countless times is keeping a disciplined and professional demeanor while keeping a productive and friendly atmosphere with anyone I work with. I'm a natural problem-solver with a keen ability to relate to people of all ages and backgrounds. I can understand how difficult it is to decide what kind of employee you wish to hire and represent you. Rest assured, I'm more than confident in saying I hold your needs in high regard. If you need an open-minded and able-bodied individual within your company, I'm surely the right employee for you. There's always a necessity for an experienced candidate with passion for verifying safety and security of all individuals within area of responsibility.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lifeguard

Aqua Management Inc.
07.2022 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.


  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.


  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.


  • Provided friendly customer service to guests and addressed concerns.


  • Responded to emergency situations in a timely, efficient manner.


  • Prevented accidents through regular equipment inspections and maintenance.


  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.


  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.


  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.


  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.

Account Executive

SNAP
08.2022 - 10.2023
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.


  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.


  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.


  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.


  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.


  • Negotiated contracts successfully, securing favorable terms for both the company and clients.


  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.


  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.

Lifeguard & Swim Instructor

Henry Kaufmann Campgrounds
07.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.


  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.


  • Monitored safety of guests in and around swimming pool.


  • Provided friendly customer service to guests and addressed concerns.


  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.


  • Responded to emergency situations in a timely, efficient manner.


  • Prevented accidents through regular equipment inspections and maintenance.


  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.


  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.


  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Lifeguard

Complete Body Fitness
12.2022 - 04.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.


  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.


  • Monitored safety of guests in and around swimming pool.


  • Provided friendly customer service to guests and addressed concerns.


  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.


  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.


  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.


  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.


  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Lead Facilitator, Seat Member

Office of Community Schools Youth Advisory Council
01.2022 - 06.2022
  • Company Overview: A branched division of the Department of Education in New York.


  • There are numerous perks to working with the Office of Community Schools which is a branched division of the Department of Education in New York.


  • We applied and through an interview and academic assessment we were chosen to sit in selected seats and discuss problems and come up with solutions for New York public schools across the five boroughs.


  • This was considered a job as receiving said stipends at the end was a bonus for the hard work and due diligence of the seated members of the council.


  • Being the 'Lead Facilitator' required a great deal of discipline and maturity.


  • I was elected to be the Lead Facilitator by the overseers through a discussion over what the best next move would be for our council before the year ends.


  • We went on to present in front of a vast majority of the Department of Education members so that they can relate our views to their leaders.


  • I take pride in saying this was my job over my school year, during this time, because it was one of the most enlightening experiences I've ever had.


  • We enacted change and I showed how I could overall be a part of a team.


  • Evaluated participant progress through assessments, providing constructive feedback for continuous improvement.

Camp Counselor

Young Peoples Day Camp
07.2021 - 08.2021
  • Company Overview: The Elks Lodge 3250 Richmond Ave


  • Counselors were required to know how to swim when taking our assigned grade level to pools all summer long.


  • Similarly to a lifeguard, two counselors would take turns (one being inside of the pool swimming with the kids and the other watching over to ensure safety).


  • As a Camp Counselor, you are the head counselor for your assigned grade level and are also charged with informing and educating Junior Camp Counselors on how to properly go about ensuring kids' safety and the overall camp atmosphere.


  • So along with my other responsibilities, I showed the characteristics of a leader to the Camp Director, etc.


  • Money management, discipline, maturity, and overall cognizance of our responsibilities to the children, the camp, but also to ourselves as Camp Counselors.


  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.


  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.


  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Education

BBA - Business Management

College of Staten Island
Staten Island, NY
05.2027

High School - International Baccalaureate Program

Curtis High School
06.2023

No Degree - Scholars Academy

St. Peter's Boys High School
Staten Island, NY
06.2020

Skills

  • Strong communicator
  • Lifeguard Certification
  • (CPR & AED) Certification
  • Effective problem-solver
  • Leadership Qualities
  • Physical Fitness
  • General Maintenance
  • Complex Problem-Solving
  • Equipment management
  • Training and mentoring
  • Policy Management
  • Program Oversight
  • Teamwork and Collaboration
  • Customer Service
  • Critical Thinking
  • Time Management

Certification

  • Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid.

(D/C: 07/27/24)

(V/P: 2 Years.)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lifeguard & Swim Instructor

Henry Kaufmann Campgrounds
07.2023 - 08.2023

Lifeguard

Complete Body Fitness
12.2022 - 04.2023

Account Executive

SNAP
08.2022 - 10.2023

Lifeguard

Aqua Management Inc.
07.2022 - 09.2024

Lead Facilitator, Seat Member

Office of Community Schools Youth Advisory Council
01.2022 - 06.2022

Camp Counselor

Young Peoples Day Camp
07.2021 - 08.2021

BBA - Business Management

College of Staten Island

High School - International Baccalaureate Program

Curtis High School

No Degree - Scholars Academy

St. Peter's Boys High School

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Richard J. Mercedes