Rnisha Jernigan
Haines City
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Amazon Warehouse
Auburndale
09.2020 - 01.2026
- Collaborated with team members to meet daily production goals effectively.
- Followed safety protocols to ensure a safe working environment for all staff.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Inspected damaged goods prior to disposal or return to vendor.
- Operated scanners, computers, and other equipment to track orders.
Customer Service Representative
GC Services
Lakeland
12.2019 - 12.2022
- Assisted customers with inquiries and resolved issues efficiently.
- Managed customer accounts and updated information accurately.
- Provided detailed product knowledge to enhance customer experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Educated customers on available services and promotions effectively.
Teachers assistant
Jesus Care Academy
Winter Haven
06.2018 - 12.2019
- Assisted teachers in planning and implementing daily lesson activities.
- Supported students with special needs during classroom instruction.
- Organized educational materials and resources for effective learning.
- Supervised children and participated with children in activities.
- Maintained an organized classroom environment conducive to learning.
Education
High school diploma -
New Beginnings
Lake Alfred, FLSkills
- Teamwork
- Safety regulations
- Issue resolution
- Team collaboration
- Time management
- Safety compliance
- Decision-making
- Equipment operation
- Customer relationship management
- Problem solving
- Conflict resolution
Languages
English
Timeline
Warehouse Worker
Amazon Warehouse
09.2020 - 01.2026
Customer Service Representative
GC Services
12.2019 - 12.2022
Teachers assistant
Jesus Care Academy
06.2018 - 12.2019
High school diploma -
New Beginnings