Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst

Roaa Adwan

Newport News,VA

Summary

Driven Dental Assistant with a proven track record at Williamsburg Periodontics, enhancing patient satisfaction and maintaining rigorous health standards. Skilled in Dental Radiography and adept at fostering positive team environments, demonstrated during tenure as Customer Service Supervisor at Harris Teeter. Achieved significant improvements in service quality and efficiency through expert collaboration and equipment sterilization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level dental assisting position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Dental Assistant

Williamsburg Periodontics
02.2024 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Customer Service Supervisor

Harris Teeter
11.2022 - 02.2024
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Cashier

Harris Teeter
08.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Cirtification - Dental Assisting

Accelerated Dental
Newport News, VA
08.2024

High School Diploma -

Denbigh High School
Newport News, VA
06.2020

Skills

  • Dental impressions
  • Dental Radiography
  • Digital X-Ray Proficiency
  • Equipment Sterilization

Certification

personal chef

Languages

Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary

Timeline

Dental Assistant

Williamsburg Periodontics
02.2024 - Current

Customer Service Supervisor

Harris Teeter
11.2022 - 02.2024

Cashier

Harris Teeter
08.2022 - 11.2022

Cirtification - Dental Assisting

Accelerated Dental

High School Diploma -

Denbigh High School
Roaa Adwan