Summary
Work History
Education
Skills
Connect Info
Personal Information
Timeline
Generic

ROAA HANAFI

Doha

Summary

  • Customer Service Behavioral Support
  • Computer Hardware Knowledge -Troubleshooting Internet Security Seasoned IT with two years of success in leading volunteer programs and achieving optimal volunteer engagement. Expert in capitalizing on opportunities to improve service offerings when developing programs.

Work History

Intern

University Of Doha For Science And Technology UDST
05.2023 - 06.2023
  • Renew computers for teachers, present all criteria to instructors to ensure their needs are met, and then meticulously check each computer to ensure seamless operation before deployment.
  • Preparing the laboratory and classrooms for students' final exams involves organizing the space and ensuring all necessary materials are available, while also minimizing distractions to create an optimal testing environment conducive to student success. This includes arranging seating, setting up exam materials, and ensuring technical equipment is functioning properly, all aimed at facilitating a smooth and efficient examination process.
  • Before the exams, we will thoroughly inspect all office equipment and confirm to teachers that there are no malfunctions, ensuring smooth operations during the examination period. This proactive approach aims to minimize disruptions and provide teachers with confidence in the reliability of the equipment, enabling them to focus solely on facilitating the exams effectively.

Intern

In Primary Health Care Corporation PHCC
05.2023 - 05.2023
  • Improved customer satisfaction by quickly and efficiently resolving IT issues.
  • Configured and tested new software and hardware.
  • Installed, configured and maintained computer systems and network connections.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.

Education

INFORMATION TECHNOLOGY HARDWARE

COLLEGE OF THE NORTH ATLANTIC
QATAR
07.2023

Skills

  • Project Management
  • Networking
  • Computer Hardware knowledge -Troubleshooting
  • Customer Service
  • Internet security

Connect Info

+974 70019957, roahanafi99@gmail.com, ROAA hanafi

Personal Information

Title: IT HARDWARE

Timeline

Intern

University Of Doha For Science And Technology UDST
05.2023 - 06.2023

Intern

In Primary Health Care Corporation PHCC
05.2023 - 05.2023

INFORMATION TECHNOLOGY HARDWARE

COLLEGE OF THE NORTH ATLANTIC
ROAA HANAFI