Roan Enright
Phoenix,TX
Summary
Organized Physical Therapy Technician with seven years of experience in physical therapy medical care. Dedicated to individualized patient services and running smooth and clean office. Adept at helping therapists in their treatment and running a well organized medical practice.
Overview
7
7
years of professional experience
Work History
Front Office Coordinator/Physical Therapy Technician
Empower Physical Therapy
08.2021 - Current
- Co-coordinated physical exercise prescriptions for patient's
- Built weekly schedules for all providers
- Creating patient schedules, encouraging return visits
- Leading a staff of clinical assistants to perform daily activities
- Assisting Physical Therapist with Marketing to medical practices.
- Handled financial transactions responsibly, collecting copayments and processing payments with attention to detail.
- Improved patient relations by proactively addressing concerns or complaints with professionalism and empathy.
- Developed strong relationships with patients, providing empathetic support and assistance throughout their visit.
- Contributed to a positive team atmosphere by assisting colleagues when needed, fostering a supportive work environment for all employees.
- Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.
- Oversaw the training and onboarding of new front office staff, ensuring a thorough understanding of job responsibilities and clinic procedures.
Lead Clinical Assistant
ATI Physical Therapy
07.2017 - 08.2021
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Responsible for a group of three clinical assistants, overseeing their patient care quality, exercise comprehension, and assessing goals.
Education
Bachelor of Science in Applied Biological Sciences, College of Integrative Sciences and Arts -
Arizona State University
05.2017
Barrett, the Honors College
01.2017
Skills
- Experience working with patient care
- Excellent communication and teamwork skills
- Experience in training new staff
- Experience talking with medical professionals
Sports Jersey Business
Over the last ten years I have bought and sold professional sports jersey. First it started off as a hobby of collecting but i quickly learned I was able to profit off the jerseys I was finding. So, for the last ten years I have been able to supplement my other salary with my small bussiness.
Timeline
Front Office Coordinator/Physical Therapy Technician
Empower Physical Therapy
08.2021 - Current
Lead Clinical Assistant
ATI Physical Therapy
07.2017 - 08.2021
Bachelor of Science in Applied Biological Sciences, College of Integrative Sciences and Arts -
Arizona State University
Barrett, the Honors College
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