Manager
Pizza Hut
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Roaul Camacho
San Antonio,TX
Summary
Dynamic manager with a proven track record at Cici Pizza, excelling in team leadership and customer service. Enhanced employee engagement and satisfaction through effective training and conflict resolution, while implementing cost-saving initiatives that improved operational efficiency. Skilled in relationship building and mentoring, fostering a culture of continuous improvement and high performance.
Work History
Manager
McDonald's
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Trainer
Cheddars
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Trainer
Chillis
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
- Increased employee competency with creation of targeted skill development paths.
- Worked with vendors to customize courseware to accommodate business needs.
- Promoted culture of continuous improvement by initiating regular training feedback loops.
- Developed job-specific competencies and performance standards.
- Boosted training session effectiveness with integration of multimedia tools.
Trainer
Applebee's
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
Trainer
Olive Garden
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
- Designed and implemented continuous learning platform, ensuring knowledge retention and skill development.
- Analyzed training data to identify trends and areas for improvement, leading to more targeted training efforts.
- Customized leadership development programs, resulting in marked increase in leadership capabilities across departments.
- Conducted comprehensive needs assessments for tailored training programs, enhancing employee performance.
- Pioneered mentorship program, fostering professional growth and development.
Manager
Cici Pizza
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
Belton High School
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Relationship building
- Sales techniques
Languages
Spanish
Native or Bilingual
Timeline
Belton High School
Manager
Pizza Hut
Manager
McDonald's
Trainer
Cheddars
Trainer
Chillis
Trainer
Applebee's
Trainer
Olive Garden
Manager
Cici Pizza
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Eric EllardEric Ellard
District Manager at MUY Pizza Houston (Pizza Hut)District Manager at MUY Pizza Houston (Pizza Hut)
Lindsay FraserLindsay Fraser
Delivery Driver at Pizza Hut (Ayvaz Pizza)Delivery Driver at Pizza Hut (Ayvaz Pizza)
Marwan Al-SayyedMarwan Al-Sayyed
Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)Housing Manager (Kingdom Wide) at Mawarid Food Company (Pizza Hut & Lorenzo Pizza & Pasta)
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution