Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Roaul Campbell

Spring Lake,NC

Summary

Adept Mobile Service Engineer with a proven track record at Jones Lang LaSalle, JLL, specializing in advanced troubleshooting and system maintenance. Demonstrated expertise in enhancing team performance through innovative solutions and achieving high customer satisfaction. Skilled in equipment installation and possessing exceptional interpersonal skills, consistently delivering energy-efficient solutions.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Mobile Service Engineer

Jones Lang LaSalle, JLL
Spring Lake, NC
03.2010 - Current
  • Performed onsite repair of equipment at customer locations.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Installed new systems according to manufacturer specifications.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked with cross-functional teams to achieve goals.
  • Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
  • Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
  • Troubleshot HVAC system issues using appropriate tools and test equipment.
  • Pulled electrical wiring for new installations or repairs to existing HVAC systems.
  • Inspected job sites prior to beginning work to identify any potential safety hazards or obstacles that could affect the job.
  • Repaired or replaced defective parts as necessary during service calls.
  • Maintained accurate records of all jobs completed with detailed notes about services rendered or materials used.
  • Adhered strictly to all applicable codes when installing new HVAC systems.

Education

Associate of Applied Science - Electronic Engineering

DeVry University
Columbus, OH
10-1981

Skills

  • Advanced troubleshooting
  • Equipment replacement
  • System tune up
  • Equipment installation
  • Energy management
  • Schematic reading
  • System maintenance

Certification

  • CFC Universal

References

References available upon request.

Timeline

Mobile Service Engineer

Jones Lang LaSalle, JLL
03.2010 - Current

Associate of Applied Science - Electronic Engineering

DeVry University
Roaul Campbell