Robert Alber
Kentwood,MI
Summary
Dynamic Technical Development Manager with a proven track record at Professional Computing Resources, driving software strategy and leading high-performing teams. Expert in team development and stakeholder collaboration, I excel in optimizing system functionality and enhancing user experience. Recognized with the CEO Award for Performance Excellence, I bring strong leadership and programming skills to deliver innovative solutions.
Overview
18
18
years of professional experience
Work History
Technical Development Manager
Professional Computing Resources
05.2007 - Current
- Developed and implemented the software strategy for PCR-360, a Technology/Inventory/Service Management platform.
- Led the full software development lifecycle from planning to deployment, ensuring best-in-class methodologies.
- Managed a team of 8-10 developers, handling hiring, performance reviews, and day-to-day team leadership.
- Partnered with stakeholders to align software development with business objectives, ensuring growth and innovation.
- Established software development best practices, Agile methodologies, and performance metrics.
- Acted as a Subject Matter Expert (SME) for billing and custom logic modules, ensuring optimal system performance.
- Presented at the annual Users Conference, coordinating customer requirements and software feature enhancements.
- Awarded the CEO Award for Performance Excellence (2020) and completed Koniag Government Services Leadership Program (2022).
Education
Bachelor of Science - Information Technology - Programming
AIU
Online01-2008
Some College (No Degree) - Computer Science Program
Michigan State University
East Lansing01-2006
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI01-2003
Skills
Programming Languages: PHP, Perl, JavaScript, jQuery, HTML, CSS, Bootstrap, JSON, API/REST
Databases: MySQL, Oracle
Project Management & Tools: Jira, Confluence, Bitbucket/Git, PHPStorm, Process improvement, Technical documentation, AI Tools (CoPilot, Cody, AI Assistant)
Methodologies: Agile/Scrum, Software Development Life Cycle (SDLC), User-Centric Design, Quality Assurance
Leadership: Team leadership, Stakeholder management, Customer communication, Problem solving, Training and mentoring
Timeline
Technical Development Manager
Professional Computing Resources
05.2007 - Current
Bachelor of Science - Information Technology - Programming
AIU
Some College (No Degree) - Computer Science Program
Michigan State University
Associate of Arts -
Grand Rapids Community College
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