Rob Canent

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Managed team of sales representatives, providing guidance, coaching and support.
• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
• Established pricing strategies to maintain competitive pricing and maximize profits.
• Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
• Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
• Managed and motivated sales team to increase revenue 200% in 18 months.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.

• Served as point of contact for clients and met with key accounts to discuss satisfaction with service and resolve conflicts in order to solidify business relationships.
• Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
• Applied business and marketing knowledge to develop briefs and pitches for customer projects.
• Identified new leads and grew network by attending industry events and researching potential business relationships.

Generated new sales and upgrades to current services for strategic AT&T customers.

Partnered with clients to understand business needs, issues, strategies, and priorities in order to deliver value added business solutions.