Summary
Overview
Work History
Education
Skills
Timeline
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Rob Chandler

Peabody,MA

Summary

Top-producing, results-driven sales professional with over 15 years of experience in the automotive industry. Skilled in generating new business, expanding territories, and strengthening client relationships through consultative training and account management. Proven ability to lead and develop teams, drive revenue growth, and ensure compliance with industry standards. Dynamic communicator recognized for consistently exceeding goals and fostering long-term partnerships.

Overview

22
22
years of professional experience

Work History

Account Executive

Brown & Brown Dealer Services
03.2019 - Current

● Grew assigned territory revenue by 44% through a strategic mix of new account acquisition and existing client development.

● Develop & lead training sessions for dealership sales and management teams to improve product knowledge, closing techniques, and customer satisfaction.

● Led KPI review sessions with dealer partners, identifying growth opportunities and executing strategies that boosted overall department revenues by 51%.

● Guided leadership teams on aligning operational practices with the current compliance landscape, building sustainable and risk-resilient growth.

Major Account Manager

GWC Warranty
05.2018 - 01.2019
  • Exceeded Retention goals for Q2, Q3 & Q4 2018.
  • Design and execute account strategy plans for GWC's Major Accounts.
  • Develop & implement custom F&I training action plans in dealerships.
  • Increase revenue in assigned accounts through consultative selling and performance management.

Regional Account Manager

ALLSTATE DEALER SERVICES
07.2016 - 05.2018
  • Awarded 2018 ADAP(Account Development Analysis Plan) Master Level Certification demonstrating highest level of expertise in core process.
  • Representing F&I Products for NESNA – Nissan, Infiniti & Mitsubishi
  • Achieved 100% of 2017 Account Development Analysis Plan goal.
  • Perform F&I Training through AFSE courses and in-store.
  • Drive Nissan CPO growth through in-store process training for sales teams

Regional Sales Manager

HITACHI CAPITAL AMERICA
10.2015 - 07.2016
  • Facilitated 16% increase in funded retail units Q1 year over year.
  • Exceeded Q1 2016 objectives for prospecting & closing new accounts.
  • Develop and present training sessions on Hitachi programs throughout region.
  • Work with OEM partners to drive visibility and business through dealer network.
  • Marketing & sales of off-lease and repossessed fleet units.

National Sales Manager

UNITED CONSUMER FINANCE
09.2014 - 10.2015
  • Grew sales team from 6 to 12 sales reps across 7 states.
  • Increased new client acquisition by 48% Year Over Year.
  • Responsible for recruiting, hiring, and performance of sales team.
  • Rolled out and trained sales team on company's first CRM adoption.
  • Developed new channel partnership to increase market penetration and presence.

Regional Sales Manager

DOMINION DEALER SOLUTIONS
10.2009 - 09.2014
  • 2012: Ranked #2 in sales, reaching "President's Club" with 127% of quota achievement.
  • 2013: Ranked #2 for overall new revenue
  • Responsible for developing, growing & managing new and existing customer base in 6 state territory.
  • Assist coach, train & mentor new sales team members.
  • Execute a solution based sales methodology by applying consultative sales approach.
  • Manage sales growth through OEM Channel Partner Management.

Regional Manager

Central States Of Omaha
10.2006 - 10.2009
  • 2006-2007, Ranked #1 in company for highest % of business closed from first book of business
  • Manage New England territory of 110+ auto dealerships who sell CSO credit life & disability insurance
  • Develop F&I training material, perform training at dealership level and class settings
  • Responsible for managing & growing region of $2.5 million

District Sales Manager

DEALERTRACK, INC
03.2004 - 10.2006
  • Ranked #2 in company for outstanding sales results with core product.
  • Exceeded revenue and unit count goals, as well as achieved "100 Club" status
  • Sell web-based financial management software to executives of franchise car dealerships in multi-state New England territory.
  • Train new hires and lead the sales team in exercises to improve sales presentations, relationship management and closing techniques

Education

Bachelor of Arts - Marketing

UNIVERSITY OF MASSACHUSETTS
Dartmouth, MA
01.2003

Skills

  • Sales Training & Coaching
  • OEM Partner Development
  • Consultative Solution Selling
  • C-Level Selling
  • Sales Management
  • Business Tracking & Forecasting
  • Complex Sale Management
  • Marketing & Sales Plan Development
  • Account & Territory Management
  • Team Building & Leadership

Timeline

Account Executive

Brown & Brown Dealer Services
03.2019 - Current

Major Account Manager

GWC Warranty
05.2018 - 01.2019

Regional Account Manager

ALLSTATE DEALER SERVICES
07.2016 - 05.2018

Regional Sales Manager

HITACHI CAPITAL AMERICA
10.2015 - 07.2016

National Sales Manager

UNITED CONSUMER FINANCE
09.2014 - 10.2015

Regional Sales Manager

DOMINION DEALER SOLUTIONS
10.2009 - 09.2014

Regional Manager

Central States Of Omaha
10.2006 - 10.2009

District Sales Manager

DEALERTRACK, INC
03.2004 - 10.2006

Bachelor of Arts - Marketing

UNIVERSITY OF MASSACHUSETTS