Accomplished in strategy development and leadership, I excelled at Cardinal Group Management by driving operational efficiencies and spearheading brand development initiatives. Leveraging cultural awareness and expert team management, I significantly contributed to achieving organizational goals, evidenced by a history of surpassing sales targets and fostering impactful brand promotions.
Overview
11
11
years of professional experience
Work History
Community Manager
Cardinal Group Management
07.2024 - Current
Worked with maintenance staff to complete over 800+ work orders from August to October, placing work orders back in a manageable space.
Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Streamlined operations by communicating efficiently with vendors such as BluSky, DRC & SmartRent, keeping meticulous records, budget management, and internal collaboration.
Monitored community activities and maintained compliance with relevant laws, regulations and codes.
Selected as Team Member of the Month for leadership in Community Manager role.
Created out of budget cost analysis for multiple capital expenditures including elevator maintenance, elevator cab repairs, and remediation projects.
Conducted over 100 roommate mediations and resolved roommate conflicts involving transfers and resident violations.
Utilized Entrata and Leo 24/7 to perform Quarterly Inspections on HVAC units, furniture, appliances, and tub cracks.
Proficient in Google Calendar, Google Sheets, Gemini, and all other Google platforms.
Leasing Marketing Manager
Cardinal Group Management
08.2020 - 07.2024
Recognized as "Top 5" in position, "Heart of Cardinal" on social media, and first LMTL to lease property to 100% 3 years in a row.
Built brand awareness through Instagram, TikTok and generated leads while managing internal and external marketing campaigns and programs.
Recognized as Champion of the Week, Cardinal Team Member of the Month, and invited to be guest speaker in Leasing & Marketing workshops (The Scoop).
Business Resource Group - Cardinal Connects Black - Juneteenth Committee
Developed annual/monthly operating budgets and forecasts, as well as sales and marketing plans.
Active project manager for several onsite operations, leading & scheduling vendors to successfully complete major property renovations in a timely manner.
Actively recruited and trained over 30 successful team members while in position.
Over 7 years experience using Entrata property management software
Skilled in using all Microsoft & Google applications including Documents, Excel, Forms, and Spreadsheets
Small Arms and Artillery Repairer (91F)
Army National Guard
07.2014 - 07.2020
Contributed to cost savings by salvaging usable parts from damaged or obsolete weapon systems for reuse in functional equipment.
Utilized technical manuals effectively when troubleshooting complex issues or verifying correct assembly processes during repairs.
Expedited field support operations by deploying with mobile repair teams as needed in various locations under challenging conditions.
Assisted in the development of standard operating procedures for small arms and artillery repair processes, promoting consistency across the team.
Brand Developer/Marketing Manager
Son Of A John Hot Sauce
12.2019 - 06.2020
Created and designed company website, logos, merchandise, Instagram, Facebook, and various campaign projects.
Promotes products through all relevant forms of social media while building relationships with long-term clientele.
Achieved $50,000 in sales over 6 months.
Experience Team Member
Redpoint Tuscaloosa
03.2017 - 06.2020
Planned and directed photoshoots and marketing events
Developed marketing content such as videos, promotional materials and advertisements for social media.
Signed 250+ leases generating over $1.7 mil in revenue.
Education
Bachelor of Science - Business Administration And Marketing