Rob Goree
Muscle Shoals,AL
Summary
Dynamic leader with a proven track record at Southern Waters Properties, excelling in operations management and customer-oriented service. Leveraged expertise in business planning and relationship management to significantly enhance customer satisfaction and operational efficiency. Demonstrates a strong work ethic and dependable nature, driving notable achievements in both team leadership and financial performance. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
28
28
years of professional experience
Work History
Owner/Operator
Southern Waters Properties
03.2005 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Prepared annual budgets with controls to prevent overages.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Dropped and hooked trailers and changed configuration of equipment.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Fostered strong professional network and partnership building skills to connect with quality leads.
Real Estate Agent
Prudential Cooper And Co.
12.2001 - 01.2006
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Reviewed market research data and changed sales plans accordingly.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
CNC Machinist
Brown Paper Converting
06.1996 - 10.2001
- Maintained tight tolerances with design specifications.
- Improved accuracy in part production by utilizing precise measurement tools and calibrating machines accordingly.
- Reduced machine downtime through regular maintenance and troubleshooting of equipment issues.
- Partnered closely with quality control teams to identify areas where improvements could be made within production processes.
- Properly loaded and unloaded materials in and out of machines.
- Manually set up machinery, lathes, and grinders.
- Served as a reliable resource for colleagues seeking guidance on CNC programming or machine setup challenges.
- Trained and coached new team members on proper machine set-up procedures.
- Ensured consistent high-quality output by conducting thorough inspections using various gauging techniques.
- Increased efficiency by collaborating with team members to troubleshoot complex issues and share solutions across the department.
- Maintained detailed documentation of completed tasks, ensuring accurate record-keeping for future reference or process improvements.
- Assisted in the training of new machinists, sharing industry knowledge and best practices for optimal performance.
- Stayed current on industry trends and advancements in machining technology, applying new knowledge to daily work for continuous growth and development.
- Contributed to a safer work environment by adhering to safety protocols and promoting awareness among team members.
- Adapted quickly to changes in project specifications, adjusting programs or setups as needed for successful execution.
- Optimized tool selection for specific jobs, resulting in reduced wear and longer tool life.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Performed accurate [Type] tool changes and offsets.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Enhanced productivity by implementing efficient CNC programming and machine operation techniques.
- Regularly exceeded daily production goals by effectively troubleshooting machinery and programming issues.
- Performed preventative maintenance on CNC machines, prolonging their operational lifespan and reducing repair costs.
- Increased production efficiency by closely studying blueprints for accurate machine programming.
- Maintained excellent production levels by completing regular [Type] inspections on equipment.
- Exceeded production goals consistently by focusing on effective time management strategies while maintaining a strong attention to detail.
- Studied changing production and daily work orders to adjust offsets correctly.
- Streamlined workflow processes for faster job completion and increased customer satisfaction.
- Supported continuous improvement initiatives by participating in Lean manufacturing efforts aimed at reducing waste within operations.
- Upheld quality standards during final product assembly, ensuring that all components fit together correctly with minimal errors or adjustments required.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Completed over [Number] work orders on-time and under-budget by closely monitoring machine production efficiency.
- Collaborated with engineering team to develop custom machining solutions for complex projects.
- Maximized material utilization by strategically planning cutting paths and optimizing nesting layouts.
- Removed, lubricated and adjusted [Type] equipment parts.
- Inspected, repaired and replaced system components.
- Went [Number] days without machinery accidents by adhering closely to safety practices for [Type] equipment.
- Performed preventive and corrective maintenance on boilers, engines, and generators.
- Used various precision measuring instruments to check workpiece accuracy.
- Trained and mentored new and existing machinists on proper machining techniques.
- Measured, examined or tested completed units to check for defects and verify conformance to specifications using precision instruments such as micrometers.
- Recommended adjustments to production processes to optimize product quality.
- Inspected and measured machined parts for conformance to specified tolerances.
- Developed jigs, fixtures and tooling to meet production requirements.
- Adapted quickly to new and changing technologies in machining field.
- Utilized CAD and CAM software to design tool paths, select cutting tools and set machine parameters.
- Operated CNC and manual lathes, mills and drill presses to produce precision machined components.
- Collaborated with engineers and other machinists to develop optimal machining processes.
- Repaired and maintained machine tools, fixtures and other production equipment.
- Established machining parameters and test runs for new parts and components.
- Adjusted machines to increase productivity for runs.
- Calibrated and aligned machine components for proper functioning.
- Monitored equipment to detect and report malfunctions and prevent accidents.
- Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.
- Studied sample parts, blueprints or engineering information to determine methods or sequences of operations needed to fabricate products.
- Researched and identified new machining technologies and techniques.
- Devised and implemented process improvements to enhance production.
Education
Bachelor of Science - Aviation Management
Auburn University
Auburn, AL06.2001
Skills
Operations Management
Documentation And Reporting
Hiring
Business Planning
Staffing
Personnel Management
Payroll Processing
Relationship Management
Mechanical recoveries
Strong Work Ethic
Dependable and reliable
Customer-Oriented
Timeline
Owner/Operator
Southern Waters Properties
03.2005 - Current
Real Estate Agent
Prudential Cooper And Co.
12.2001 - 01.2006
CNC Machinist
Brown Paper Converting
06.1996 - 10.2001
Bachelor of Science - Aviation Management
Auburn University
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