Rob Gregg
Bogard,MO
Summary
Since the beginning of my career with GreenHills in June of 2000 I have been involved in numerous different projects and have worked with several different employees within the company as well as multiple contractors. Though my role within the company has taken on a multitude of different duties and responsibilities I still strive to do my best and continue to enhance my abilities and skillsets for any and all tasks I may be given. My Goal is to continue and advance my career with GreenHills Communications.
Overview
17
17
years of professional experience
Work History
Access Network Tech III
GreenHills Communications
10.2020 - Current
- Enhanced network performance by implementing advanced routing protocols and traffic engineering techniques.
- Optimized service delivery for customers by leading the design and implementation of integrated access networks.
- Reduced downtime with proactive monitoring, troubleshooting, and maintenance of network infrastructure.
- Improved network reliability, implementing redundant connections and failover mechanisms in critical areas.
Central Office Technician
GreenHills Communications
09.2018 - 10.2020
- Optimized network performance by conducting regular maintenance and troubleshooting on central office equipment.
- Enhanced system reliability with thorough inspections and preventive maintenance of switching, transmission, and power equipment.
- Reduced downtime by quickly identifying and resolving technical issues in a timely manner.
- Collaborated with cross-functional teams to implement network upgrades, improving overall service quality for customers.
Installer/Repair Technician
Green Hills Companies
03.2012 - 09.2018
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Completed projects within budget constraints through careful planning and resource management.
- Collaborated with team members to ensure smooth workflow and successful project completion.
OSP Combination Technician
Green Hills Companies
09.2006 - 03.2012
- Increased efficiency by thoroughly diagnosing and repairing telecommunications equipment.
- Enhanced customer satisfaction by providing timely resolutions to technical issues.
- Maintained high-quality service by performing routine inspections of telecommunication systems.
- Collaborated with team members to complete complex installations and repairs, resulting in reduced downtime for customers.
Construction Worker
Green Hills Telephone Company
06.2000 - 2006
- Enhanced project efficiency by coordinating with team members and managing resources effectively.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
Education
High School Diploma -
Carrollton High School, Carrollton, MO.
Carrollton, MO1988
Skills
- Telecommunications Engineering
- Resource Allocation
- Team Leadership
- Vendor Management
- Technical Troubleshooting
- Network Integration
- Diagnostics and Troubleshooting
- Testing Equipment
- Team Collaborations
- Safety Measures
- Interpreting Reports
- Inventory Management
Timeline
Access Network Tech III
GreenHills Communications
10.2020 - Current
Central Office Technician
GreenHills Communications
09.2018 - 10.2020
Installer/Repair Technician
Green Hills Companies
03.2012 - 09.2018
OSP Combination Technician
Green Hills Companies
09.2006 - 03.2012
Construction Worker
Green Hills Telephone Company
06.2000 - 2006
High School Diploma -
Carrollton High School, Carrollton, MO.
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