Rob Gregson
SHEPHERDSTOWN
Summary
Motivated logistics supervisor offering several years of experience in efficiently managing the flow of goods. Focused on maximizing productivity by overseeing performance, maintaining status on the movement of goods, managing warehouse layouts for storage capacity.Skilled in maintaining constant contact with carriers and employees to deliver goods efficiently.
Overview
28
28
years of professional experience
Work History
Outbound logistics supervisor
Ryder Logistics
Hagerstown
01.2026 - Current
- Managed daily logistics operations and ensured timely delivery of goods to the customer.
- Managed high-performing team to enhance quality and safety of internal freight systems.
- Implemented process improvements to enhance workflow efficiency in logistics.
- Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
- Resolved customer inquiries related to shipping and delivery issues promptly.
- Supervised warehouse staff and facilitated training on safety protocols.
- Prepared documents related to customs clearance such as bills of lading and invoices.
L6 Operations Manager IB Receive/Stow
Amazon Fulfillment Center
01.2024 - Current
- Lead and develop a team of 35-50 hourly associates to meet safety, quality and productivity standards.
- Collaborated with senior leadership and safety team daily to implement workplace initiatives and manage labor effectively.
- Facilitated receive operations, monitoring labor costs, daily goal metrics, and quality adherence.
- Established daily goals for incoming freight based on operations metrics, including Ground Control, Freight Planner, ALPS, and IPT Network Viewer.
L5 Area Manager IB Receive
Amazon Fulfillment Center
07.2022 - 01.2024
- Lead and develop a team of 35-50 hourly associates to meet safety, quality and productivity standards.
- Collaborated with Operations Manager, senior leadership, and safety team daily to ensure compliance with workplace initiatives and effective labor management.
- Coordinated receive operations to manage labor costs, track daily goal metrics, and ensure quality adherence.
- Set daily goals for incoming freight based on operations metrics including Ground Control, ALPS, and IPT Network Viewer.
L4 Area Manager IB Stow/Receive
Amazon Fulfillment Center
08.2021 - 07.2022
- Lead and develop a team of 35-50 hourly associates to meet safety, quality and productivity standards.
- Collaborated with Operations Manager, Senior Leadership, and Safety Team daily to support workplace initiatives and manage labor effectively.
- Facilitated stow and receive operations, focusing on labor costs, daily goal metrics, and quality adherence.
Seasonal Process Assistant/Process Assistant
Amazon Fulfillment Center
03.2020 - 08.2021
- Lead and develop a team of 35-50 hourly associates to meet safety, quality and productivity standards.
- Partner with A.M., Operations Manager and Safety Team on a daily basis to adhere to workplace initiatives and labor management.
- Facilitate stow operations such as labor, process guidance, workflow, stow queue WIP, department communications and metrics evaluations of quality and productivity.
- Assist in coaching associates for improvement and removing barriers within the stow process.
- Take initiative in learning new areas within the role to gain knowledge of P.A responsibilities and procedures.
Tier 1/Ambassador/Problem Solver
Amazon Fulfillment Center
07.2019 - 03.2020
- Conducted PIT and Process training for new IB stow associates.
- Assist in ongoing associate development for process knowledge and standard work consistency.
- Operates PIT equipment- Order Picker with a 0% incident rate.
- Works at rapid pace to meet tight deadlines.
- Piloted FPY coach program in Peak 2019 that reduced common associate quality errors.
- As problem solver, developed efficient resolution process for reduced stow queue congestion.
- Guided stow process and facilitated stow queue operations during associate absences.
Letter Carrier/Supervisor
US Postal Service
Portland
04.2018 - 06.2019
- Sorted incoming mail for efficient distribution to daily routes.
- Delivered mail and packages, including Amazon orders, to enhance customer satisfaction.
- Met daily route times consistently.
- Engaged with customers daily to address inquiries and provide assistance.
Kitchen/Bar Manager
Old Chicago
Portland
08.2004 - 04.2018
- Enhanced guest satisfaction by addressing concerns and providing exceptional service.
- Write schedules and meet daily labor goals.
- Provide ongoing training and performance reviews for employees.
- Provide ongoing training and performance reviews for employees.
- Managed sale promotions in the bar.
- Managed safety protocols for workplace compliance.
- Conducted weekly inventories to align with budget targets and effectively manage P&L.
Service Manager
BJ’s Restaurant and Brewery
Portland
06.2000 - 08.2004
- Created schedules to optimize labor allocation and meet daily goals.
- Managed inventory and analyzed P&L budget reports using Excel to support financial performance.
- Managed sales and marketing efforts, including collaboration with the Chamber of Commerce.
- Monitored guest feedback to improve service quality.
- Conducted daily checks on product quality and freshness.
Supervisor
Fred Meyer Warehouse
Clackamas
08.1998 - 06.2000
- Filled orders and ensured accuracy for multiple stores, contributing to customer satisfaction.
- Use of pallet jacks, forklifts, and conveyor belt system.
- Supervised daily warehouse operations to ensure efficient workflow.
- Coordinated staff schedules to optimize resource allocation and coverage.
- Trained new employees on safety protocols and operational procedures.
Education
GED -
Chemeketa Community College
Salem, ORSkills
- Transportation logistics
- Logistics coordination
- Freight operations
- Customs documentation
- Inventory control
- Supply chain management
- Process improvement
- Team leadership
- Problem solving
Timeline
Outbound logistics supervisor
Ryder Logistics
01.2026 - Current
L6 Operations Manager IB Receive/Stow
Amazon Fulfillment Center
01.2024 - Current
L5 Area Manager IB Receive
Amazon Fulfillment Center
07.2022 - 01.2024
L4 Area Manager IB Stow/Receive
Amazon Fulfillment Center
08.2021 - 07.2022
Seasonal Process Assistant/Process Assistant
Amazon Fulfillment Center
03.2020 - 08.2021
Tier 1/Ambassador/Problem Solver
Amazon Fulfillment Center
07.2019 - 03.2020
Letter Carrier/Supervisor
US Postal Service
04.2018 - 06.2019
Kitchen/Bar Manager
Old Chicago
08.2004 - 04.2018
Service Manager
BJ’s Restaurant and Brewery
06.2000 - 08.2004
Supervisor
Fred Meyer Warehouse
08.1998 - 06.2000
GED -
Chemeketa Community College