Rob Guthrie
Contractor, Fabricator, Technician
Kansas City,MO
Summary
Knowledgeable professional offering 15+ years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping the team produce top results. Collaborative analyst with excellent troubleshooting skills. Highly effective in working with clients as well as with peers. Experienced team lead and mentor. Self-starter by nature but also an enthusiastic team player. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Cleaner & Maintenance
Aerobnbllc
Kansas City, Missouri
01.2023 - Current
- Inspected rooms for cleanliness prior to guest arrival.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Emptied wastebaskets and replaced liners.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Swept sidewalks and driveways of debris.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Dusted furniture, machines or equipment.
- Transported trash bags to designated disposal areas.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Sanitized frequented areas and equipment using approved supplies.
- Provided assistance with laundry services when needed.
- Monitored building security and safety by locking doors or avoiding hazards.
- Replaced air filters on heating and ventilation systems.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Emptied trash cans and replaced liners as needed.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Polished furniture to remove dust and dirt buildup.
- Collected trash from floors within hallways, bathrooms and work areas.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Washed windows both inside and outside of the facility.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Kept business entrances clean, tidy and professional in appearance.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
Fabricator
Kawneer
Riverside, MO
01.2024 - 07.2024
- Fabricated custom parts from raw materials using manual machining equipment.
- Interpreted product assembly instructions from blueprints and manuals.
- Gathered required parts for product assembly and ordered new materials to prevent shortages.
- Cut materials such as steel plates, tubes, bars, angles, channels using hand tools and power saws.
- Read and interpreted schematics and drawings for accurate results.
- Marked cutting lines and measurements on materials.
- Maintained a safe work environment by adhering to safety policies and procedures.
- Assembled and completed products according to production schedules.
- Recorded and reported product damages and malfunctions for supervisor review.
- Assembled complex components after careful review of project specifications and directions.
- Disposed of faulty, broken and dirty products and reported losses to supervisors.
- Inspected finished welds for conformance with specifications and visually inspected assemblies for quality assurance.
- Reviewed blueprints and schematics to fabricate products according to necessary specifications.
- Performed quality assurance tests on products to adhere to production standards.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Inspected finished products for quality and adherence to customer specifications.
- Measured and marked material for cutting or shaping using measuring tools.
- Identified defects in welds such as porosity, cracks, slag inclusion.
- Tracked material inventories and ordered new parts to prevent shortages.
- Installed fabricated items in accordance with drawings and specifications.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Fitted and aligned parts to fit properly on products.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Contractor
MAGSpaces
Kansas City, MO
01.2022 - 11.2022
- Provided guidance and training to new team members as needed in order to meet performance goals.
- Monitored progress against established timelines for each project to ensure deadlines are met.
- Implemented corrective action plans when necessary due to unexpected delays or obstacles encountered during construction activities.
- Maintained composure and productivity in high-pressure environments to facilitate client satisfaction.
Contractor
IST
Kansas City, MO
03.2019 - 02.2020
- Installed, configured, and maintained network equipment such as routers and switches.
- Ensured that all cabling was properly connected in accordance with industry standards.
- Performed system upgrades and maintenance including patching, troubleshooting, and resolving hardware and software issues.
- Monitored system performance and capacity utilization of the network infrastructure.
- Identified potential risks associated with installations and proposed solutions to mitigate them prior to deployment.
- Prepared detailed reports on installation progress throughout the duration of each project cycle.
- Maintained inventory of supplies, materials and tools to complete work on job sites.
- Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
- Submitted detailed service order ticket upon job completion.
- Installed new components or replaced defective parts to restore functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
Lead Index Quality Analyst
Yahoo! Inc.
Sunnyvale, CA
01.2001 - 09.2011
- Provided recommendations based on data analysis results.
- Analyzed large datasets using statistical methods and software programs.
- Identified opportunities for process improvements across the organization.
- Collaborated with cross-functional teams on projects related to analytics initiatives.
- Designed test plans to ensure quality assurance standards were met.
- Assisted in developing a comprehensive database management system.
- Performed quality assurance to assess data and validate results.
- Implemented strategies for automating manual processes within the organization.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Some College (No Degree) - Information Technology
De Anza College
Cupertino, CASome College (No Degree) - Philosophy and Religious Studies
West Valley College
Saratoga, CASkills
- Issue Identification
- Documentation and Reporting
- Structured Query Language Mastery
- Root Cause Analysis
- Data Analysis
- Training Implementation
- Quality Improvement
- Risk Assessment
- Training Material Development
- Complex Problem Solving
- Analytical Thinking
- Relaying Complex Information
- Preliminary Conclusions and Recommendations
- Policy Improvements
- Verbal and Written Communication
- Presentation Development and Delivery
- Team Collaboration and Leadership
- Complaint Resolution
- Process Optimization
- Problem Resolution
- Customer Service Excellence
- Issue Resolution
- Troubleshooting
- Data Entry
- Interdepartmental Communication
- Team Building
- Data Retrieval Systems
- Handling Complaints
- Documentation and Recordkeeping
- Research and Analysis
- Motivational Leadership
- Policy Development
- Staff Development and Training
- Quality Assurance
- Team Leadership
- Cross-Functional Collaboration
- Multitasking and Organization
Timeline
Fabricator
Kawneer
01.2024 - 07.2024
Cleaner & Maintenance
Aerobnbllc
01.2023 - Current
Contractor
MAGSpaces
01.2022 - 11.2022
Contractor
IST
03.2019 - 02.2020
Lead Index Quality Analyst
Yahoo! Inc.
01.2001 - 09.2011
Some College (No Degree) - Information Technology
De Anza College
Some College (No Degree) - Philosophy and Religious Studies
West Valley College
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