Developing Cocktails
ROB HOLDEN
National Account Manager
Atlanta,GA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, identifying sales opportunities, and maximizing profits. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
National Account Manager (B&N)
Penguin Random House
New York , NY
01.2023 - Current
- Responsible for growth of select high touch client publishers with
Barnes & Noble - Strengthened relationships with clients by providing consistent
communication and tailored solutions - Collaborated cross-departmentally to develop targeted marketing &
sales strategies - Increased net billings by 13.5% and cut returns by 38%
National Account Manager (BAM Team Lead)
Penguin Random House
New York , NY
02.2018 - 01.2023
- Responsible for growth and development of entire client portfolio with Books-A-Million (50+ client publishers)
- Managed a team of junior account managers, providing mentorship to ensure their professional development and success
- Coordinated regular meetings with national accounts to review performance metrics, address concerns, and discuss improvements
- Conducted market analyses to identify growth opportunities
- Increased net billings by 87% and cut returns by 28%
Sales Associate
Penguin Random House
New York , NY
08.2016 - 02.2018
- Responsible for growth and management of entire client publisher portfolio with Baker & Taylor and Ingram
- Grew billings by 11% and cut returns by 2%
- Tailored sales pitches and presentations to meet customer needs across multiple market segments, including library and retail
Sales Assistant
Penguin Random House
New York , NY
10.2015 - 08.2016
- Supported entire Clubs (Costco, Sam's Club, BJ's) and Wholesaler (Baker & Taylor, Ingram) channels
- Helped create and implement product assorts in alignment with account and consumer needs
- Increased client representation in Clubs channel 150% year over year
Education
Bachelor of Arts - English Literature
University of Georgia
Athens, GA 08.2006 - 12.2010
Certificate : Publishing -
University of Denver
Denver, CO 08.2012 - 08.2012
Skills
- Account Management
- Team Leadership
- Client Relationship Management
- Sales Analysis & Presentations
- Sales Strategies & Optimization
- Interdepartmental Collaboration
- Partnership Development
- Team Leadership
References
REFERENCES
References available upon request.
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Healthcare benefitsPaid sick leaveCareer advancementPaid time offWork-life balanceCompany Culture401k matchWork from home optionAccomplishments
- Developed multiple systems and best-practices for both Wholesaler and Books-a-Million teams, resulting in streamlining of workflow and double digit growth for both channels
- Won multiple programmatic selections from Barnes & Noble for client titles (Discover Monthly Pick, Discover Prize, and Our Monthly Pick) within first year of working on account, resulting in outsized orders and incremental growth to client business
Interests
Animal Rights & Welfare
Music
Sports
Reading
A24 Movies
Travel
Gardening
Food/Cooking
Popular Science
Home Improvement
Timeline
National Account Manager (B&N)
Penguin Random House
01.2023 - Current
National Account Manager (BAM Team Lead)
Penguin Random House
02.2018 - 01.2023
Sales Associate
Penguin Random House
08.2016 - 02.2018
Sales Assistant
Penguin Random House
10.2015 - 08.2016
Certificate : Publishing -
University of Denver
08.2012 - 08.2012
Bachelor of Arts - English Literature
University of Georgia
08.2006 - 12.2010
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