Rob Karr
Fort Wayne,IN
Summary
Success-oriented auto dealer operations leader well-versed in running every department within a dealership, with skill and efficiency. Familiar with manufacturer standards, customer relations strategies and business management practices. Pursuing a new professional challenge with a growing company.
Overview
25
25
years of professional experience
Work History
Fixed Operations Director
Shepherd's CDJR
01.2023 - Current
- Provided staff training, coaching and mentoring to effectively implement best practices and new policies or programs.
- Negotiated vendors contracts and delivery schedules.
- Monitored financial performance through daily reports.
- Negotiated and finalized profitable contracts.
- Cultivated strong internal, customer and manufacturer relationships.
- Collaborated with suppliers in development and implementation of improvement plans, promotional strategies and customer services optimization.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
General Manager
Shepherd's CDJR
09.2021 - 01.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Recruiting and hiring top talent for all departments.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Engage with retail customers on sales floor to help close sales.
- Targeted local businesses for business-to-business growth.
Corporate Recruiter, Commercial Sales
Glenbrook Automotive Group
05.1999 - 09.2021
- Worked for Glenbrook Automotive group from May of 1999 to April of 2010. At that time I went to O'Daniels ( See below next job) and then came back to Glenbrook in 2013.
- Collaborated with various departments to define job qualifications.
- Facilitated new hire orientation, scheduling, onboarding and training.
- Completed paperwork and work authorization forms after hiring new employees.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed Commercial business-to-business division for the Glenbrook Automotive group.
- Sought and acquired B2B of sales and profitability for vehicle purchases and service repairs.
Sales Manager
O'Daniel Jeep, Chrysler, Dodge, Jeep
04.2010 - 06.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer objections to quickly close deals and boost client sales.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies, production and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Hire, recruit and train top sales talent.
- Able to produce year over year growth for new car sales.
- Implemented B2B commercial sales and service with year over year growth.
Education
No Degree - Organizational Leadership
IPFW
Fort Wayne, INHigh School Diploma -
Northrop High School
Fort Wayne, INSkills
- Optimizing Profitability
- Setting Goals
- Time Management
- Self Motivator
- Work Well With Others And Soley
- Dynamic Leader
- Recruiting Talent
- Sale Closing Ability
- Rapport Building
- Results Driven
Timeline
Fixed Operations Director
Shepherd's CDJR
01.2023 - Current
General Manager
Shepherd's CDJR
09.2021 - 01.2023
Sales Manager
O'Daniel Jeep, Chrysler, Dodge, Jeep
04.2010 - 06.2013
Corporate Recruiter, Commercial Sales
Glenbrook Automotive Group
05.1999 - 09.2021
No Degree - Organizational Leadership
IPFW
High School Diploma -
Northrop High School
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