Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rob Marsh

Nixa,MO

Summary

Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality.

Overview

25
25
years of professional experience

Work History

Chief Operating Officer

Pyramid Foods
11.2022 - Current
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed and implemented recommendations for service improvement.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Managed crisis response to minimize potential negative impacts on company.
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Led operational oversight and budgetary supervision for 37 locations.
  • Led operational oversight and budgetary supervision for 37 locations.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Represented organization at industry conferences and events.

Vice President of Operations

Pyramid Foods
02.2020 - 11.2022
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and productivity.
  • Increased company profits through performance optimization strategies and efficiency improvements.

Vice President of Merchandising/Procurement Manager

Pyramid Foods
04.2018 - 02.2020
  • Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
  • Developed campaigns, led design and tracked results.
  • Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
  • Developed advertising tactics and implemented new solutions for increased brand awareness.

Vice President of Perishables

Pyramid Foods
08.2015 - 04.2018
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and productivity.
  • Collaborated with senior management to develop strategic initiatives and long term goals.

Director of Store Planning and Engineering

Pyramid Foods
04.2013 - 08.2015
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored and coordinated workflows to optimize resources.

Director of Operations

Pyramid Foods
09.2010 - 04.2013
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching, and performance management.

District Manager

Pyramid Foods
01.2001 - 09.2010
  • Supervised 17 locations to enforce high-quality standards of operation.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Built positive and productive relationships with store and field leadership.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Generated financial and operational reports to assist management with business strategy.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Modeled best practices for sales and customer service.
  • Coordinated with other district managers to actualize performance improvement strategies.

Store Director

Pyramid Foods
02.2000 - 01.2001
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Assistant Store Director

Pyramid Foods
08.1998 - 02.2000
  • Supervised employees and different store departments.
  • Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
  • Responded to customer complaints and comments.
  • Checked employee break times and schedule adherence.

Education

No Degree - Business Management

Missouri State University
Springfield, MO

High School Diploma -

Kickapoo High School
05.1992

Skills

  • Planning and Execution
  • Compliance Management
  • Business Analysis
  • Business Forecasting
  • Strategic Planning
  • Operations Oversight
  • Personnel Development
  • Executive Leadership
  • Production
  • General Management and Administration
  • Process Improvement
  • Management
  • Marketing
  • Operations Management
  • Acquisition Integration
  • Financial Oversight
  • Budget Administration
  • Cost Savings and Reduction
  • Contract Negotiation
  • Policy Development
  • Performance Management
  • Business Development

Accomplishments

    Store Director of Year-AWG

    Merchandiser of the Year-AWG

    Rising Star of the Supermarket Industry-Supermarket News

    Rising Star-Shelby News Report

    Nixa Citizen of the Year-Nixa Chamber of Commerce

    Presidents Award-Missouri Sports Hall of Fame

    Store Design-Progressive Grocer

    40 under 40-Springfield Business Journal

    Board of Directors-National Grocers Association

    Board of Directors-Missouri Sports Hall of Fame

    Board of Directors-Nixa Education Foundation

    Board of Directors-Nixa Chamber of Commerce

    Board of Directors-Price Cutter Charity Championship

Timeline

Chief Operating Officer

Pyramid Foods
11.2022 - Current

Vice President of Operations

Pyramid Foods
02.2020 - 11.2022

Vice President of Merchandising/Procurement Manager

Pyramid Foods
04.2018 - 02.2020

Vice President of Perishables

Pyramid Foods
08.2015 - 04.2018

Director of Store Planning and Engineering

Pyramid Foods
04.2013 - 08.2015

Director of Operations

Pyramid Foods
09.2010 - 04.2013

District Manager

Pyramid Foods
01.2001 - 09.2010

Store Director

Pyramid Foods
02.2000 - 01.2001

Assistant Store Director

Pyramid Foods
08.1998 - 02.2000

No Degree - Business Management

Missouri State University

High School Diploma -

Kickapoo High School

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Rob Marsh